At a Glance
- Tasks: Lead complex metering services and drive innovation in energy solutions.
- Company: Join IMSERV, a top UK energy data and metering specialist.
- Benefits: Enjoy 28 days holiday, bonuses, and a great pension scheme.
- Other info: Diverse team culture that values fresh perspectives and collaboration.
- Why this job: Make a real impact in the energy sector with cutting-edge technology.
- Qualifications: Proven leadership in complex metering and strong technical expertise required.
The predicted salary is between 75600 - 92400 £ per year.
The Head of Complex Metering leads IMSERV's complex metering capability, bringing together sub metering planning and engineering, Alt HAN, CVA metering, field sub-contractor management, and new growth and innovation under a single accountable leadership function. The role ensures complex metering services are designed, planned, resourced and delivered safely, commercially and to the required technical standards, while creating a pipeline of practical technical innovation that can be sized, validated and developed into go-to-market propositions with the Commercial team. The role provides strategic direction, operational control and technical leadership across complex metering activities, ensuring IMSERV can respond to customer demand, emerging market opportunities and industry change with scalable, compliant and high-quality solutions.
Responsibilities
- Lead the planning, technical design and engineering governance for sub metering programmes.
- Own the end-to-end operating model for sub metering planning.
- Work with Commercial, Account Management and Project teams to shape sub metering solutions.
- Lead IMSERV's Alt HAN operational capability, including mobilisation, enduring service delivery, performance management and continuous improvement.
- Ensure Alt HAN processes, skills, partner interfaces and reporting are in place to deliver safe, cost-effective and customer-focused outcomes.
- Identify opportunities to improve Alt HAN productivity, quality and customer experience through better planning, technical support and field execution.
- Create and manage a pipeline of technical innovation opportunities across complex metering, sub metering, CVA, Alt HAN and adjacent energy services.
- Assess opportunities for operational feasibility, technical risk, cost to serve, field capability requirements and scalability.
- Work closely with the Commercial team to size opportunities, define service propositions, build evidence for go-to-market decisions and transition viable propositions into delivery.
- Define, source and manage field sub-contractor capability for complex metering activities, maximising flexibility, quality, safety and cost effectiveness.
- Own the operational leadership and development of IMSERV's CVA metering capability, ensuring high-quality delivery across planning, field execution, compliance and customer outcomes.
What you'll need
- Significant experience in complex metering, field services, energy services or technical operations, with a strong track record in senior leadership.
- Strong understanding of metering technologies, sub metering, CVA metering, Alt HAN and field-based delivery models.
- Experience translating technical capability into scalable commercial propositions, ideally within utilities, metering or energy services.
- Sound commercial and financial awareness, including budget ownership, cost-to-serve assessment and supplier cost management.
- Knowledge of Health & Safety, technical standards, accreditation requirements and field quality governance.
- Full driving licence, with ability to travel regularly, including overnight stays as required.
Skills
- Strong leadership and people management skills, including coaching, performance management and development of specialists and managers.
- Excellent technical judgement and problem-solving capability, with the ability to balance safety, compliance, customer needs, cost and scalability.
- Strong commercial mindset, able to work with Commercial teams to quantify opportunities and shape practical go-to-market propositions.
- Excellent stakeholder management, influencing and communication skills across operational, technical, commercial and customer-facing teams.
- Ability to work in a complex environment with competing demands, remaining calm, decisive and structured under pressure.
- Strong analytical capability, able to use data, KPIs and operational insight to drive productivity, quality and continuous improvement.
Experience
- Experience leading complex field delivery, metering projects, sub metering, CVA, Alt HAN or similar technical service functions.
- Experience managing third-party suppliers, sub-contractors or partner delivery models in a field services environment.
- Experience developing new services or operational capabilities from concept through mobilisation and onward scaling.
- Experience working with commercial, account management, project and technical teams to deliver customer solutions.
- Experience developing managers and building high-performing teams through growth, change or operational transformation.
At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services.
Benefits
- 28 days' holiday plus Bank Holidays
- Buy & sell annual leave scheme
- Up to a 10% bonus
- Enhanced salary sacrifice pension
- Life assurance (up to 6x salary)
- Simply Health plan (with upgrade options)
- Car salary sacrifice scheme
- Length of service and T&Cs apply
Equal Opportunity Statement
At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers.
Head of Complex Metering in London employer: IMServ Europe Ltd
IMSERV is an excellent employer that prioritises a collaborative work culture, fostering strong relationships between teams to drive success. With a focus on employee growth and development, we offer numerous opportunities for professional advancement in a dynamic environment. Located in a vibrant area, our company provides unique advantages such as flexible working arrangements and a commitment to employee well-being, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Complex Metering in London
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughIMServ Europe Ltd's Website
Don’t forget to apply directly through IMServ Europe Ltd's website for the full-time Head of Complex Metering role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Head of Complex Metering in London
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at IMServ Europe Ltd. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at IMServ Europe Ltd
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of IMServ Europe Ltd.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to IMServ Europe Ltd.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
