Field Services Coordinator

Field Services Coordinator

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
IMServ Europe Ltd

At a Glance

  • Tasks: Support the Field Team with equipment supply and administration tasks.
  • Company: Join IMSERV, a leading energy data and metering specialist in the UK.
  • Benefits: Enjoy a competitive salary, bonus opportunities, and a flexible leave scheme.
  • Other info: Diverse and inclusive workplace with great career progression opportunities.
  • Why this job: Be part of a dynamic team making a real impact in the energy sector.
  • Qualifications: Strong IT skills, excellent communication, and problem-solving abilities required.

The predicted salary is between 40000 - 50000 £ per year.

At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists.

We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services.

About the Role

The purpose of the role is to provide support to the Field Team in relation to supplying equipment and tools as required.

Responsibilities

  • Oversee Uniform Distribution
  • Adding Technicians onto relevant systems e. g. (SAM/MOP/FUSE etc)
  • Oversee off-boarding procedures (Van, Systems, Kit build, restock)
  • Monitoring incoming e mails specifically Stock and FS inboxes, as well as incoming phone calls
  • Undertake RICO Dispatch and Order booking and all relevant administration
  • Carry out PAT Testing
  • Undertake DSLAM Keys, Water Keys and Calibration Management
  • Undertake Ringo Administration
  • Undertake Ladder Inspections and Hire Requests
  • Creating and Modifying SAM Orders
  • Dealing with BASOL Enquiries
  • Process OBASS Access Requests
  • Entering Stock orders into SAM
  • What you'll need
  • Proven IT Skills in Microsoft Office and ability to work with multiple IT Systems
  • Well organised and ability to meet deadlines and agreed SLA's
  • Proven communication skills both verbal and written.
  • Customer focused; can identify & respond to customer's need
  • Good problem-solving skills, able to grasp problems quickly & draw informed conclusions, escalating where appropriate.
  • Willing to take ownership for issue resolution.
  • Flexible, willing & able to cope with change in a pressurised environment
  • Can manage own time to meet daily requirements Presentation skills In addition, the following are also required in order to progress to Analyst Level
  • Ability to analyse, understand and interpret large amounts of data
  • Can present technical information to non-technical people
  • Can look at data to give figures and reasons for why something has happened.
  • Buy & sell annual leave scheme
  • Up to a 10% bonus
  • Enhanced salary sacrifice pension
  • Life assurance (up to 6x salary*)
  • Simply Health plan (with upgrade options)
  • Car salary sacrifice scheme*
  • (*Length of service and T&Cs apply)
  • Equal Opportunity Statement

At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work.

We welcome applications from people of all backgrounds, experiences and communities.

A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers.

If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply.

  • (Please note that we reserve the right to close this position before the expiry date.)
  • #J-18808-Ljbffr

Field Services Coordinator employer: IMServ Europe Ltd

Imserv Europe Ltd is an excellent employer located in Milton Keynes, offering a dynamic work culture that prioritises effective communication and collaboration. Employees benefit from generous holiday allowances, a rewarding bonus scheme, and a comprehensive pension plan, all while having opportunities for personal and professional growth within a supportive team environment. Join us to be part of a company that values your contributions and fosters a meaningful career path.

IMServ Europe Ltd

Contact Details:

IMServ Europe Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Services Coordinator

Get Involved in Industry Events

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Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at IMServ Europe Ltd!

Showcase Your Skills with a Portfolio

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Apply Directly Through Our Website

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We think you need these skills to ace Field Services Coordinator

IT Skills in Microsoft Office
Ability to work with multiple IT Systems
Organisational Skills
Time Management
Communication Skills (verbal and written)
Customer Focus
Problem-Solving Skills

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to IMServ Europe Ltd:This is your chance to really connect with the team at IMServ Europe Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at IMServ Europe Ltd

Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with IMServ Europe Ltd.

Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show IMServ Europe Ltd that you're a team player!

Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at IMServ Europe Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!