At a Glance
- Tasks: Drive sales and build relationships with SME and Micro customers over the phone and Teams.
- Company: Join IMSERV, a leading UK energy data collection and metering expert.
- Benefits: Enjoy 28 days leave, pension contributions, healthcare plan, and retailer discounts.
- Why this job: Make an impact in a growing industry while developing your sales skills.
- Qualifications: Sales experience, strong communication skills, and CRM familiarity are key.
- Other info: Diversity and inclusion are central to our culture; we welcome all applicants.
IMSERV is one of the UK’s leading data collection and energy metering experts, delivering award-winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services.
PURPOSE OF THE ROLE: The Desktop Sales Executive will focus on protecting and growing revenues within new and existing SME and Micro customers. Ensuring the delivery of data collection, metering and customer services in line with commercial contracts, fostering long-term relationships to secure contract renewals and identifying new opportunities for growth by addressing their business challenges and aligning to IMServ’s metering and software solutions and wider product offering. The role involves managing existing leads, prospecting and closing deals to meet revenue and growth targets over the telephone and via Teams.
MAIN RESPONSIBILITIES:
- Responsible for the commercial management of a group of SME and Micro clients
- Conduct regular account reviews, where relevant, to assess performance and identify opportunities for improvement
- Act as primary point of contact, build and maintain strong, long-lasting customer relationships with nominated End Users and Third Party Intermediary accounts
- Successfully develop business by generating leads and managing existing leads
- Execute a sales plan for meeting quarterly, and yearly revenue and growth targets
- Write and review client quotes and proposals including timely follow-ups and clear communication throughout the process by documenting everything in our corporate CRM
- Identify opportunities for upselling and cross-selling within nominated existing and new accounts
- Negotiate contract renewals and extensions to maximize revenue
- Understand how IMServ can support client strategies through existing or new products and services
- Address any service issues promptly and effectively to maintain customer satisfaction
- Prepare and present regular sales reports, forecasts, and pipeline updates to the Head of Sales and/or Sales Director
- Financial management and reporting of nominated client portfolio
PERSON SPECIFICATION:
Skills:
- Excellent communication, negotiation, and presentation skills
- Strong analytical and problem-solving abilities
- Ability to work independently and manage time effectively
Experience:
- Demonstrable experience of success in a Sales Executive role, preferably within the energy sector or a related industry
- Experience with CRM software and account management tools
- Experience of creating and working with KPI’s and data to aid good decision making
- Experience of working within a SaaS organisation (desirable)
- Experience in a Private Equity owned business environment (desirable)
- Agile Methodologies (desirable)
COMPANY BENEFITS:
- 28 days annual leave plus Bank Holidays
- Enhanced Salary Sacrifice Pension Contributions
- Life Assurance up to 6 X Base Salary
- Simply health – Healthcare plan (Upgrades available)
- Retailer Discounts Platform
- Car Salary Sacrifice Scheme (Length of service & T&Cs apply)
Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK’s leading and growing energy data collection and meter operations service provider.
Diversity and inclusion have long been at the heart of IMSERV’s success. As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity, and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business, that our customers really look to us for.
(Please note that we reserve the right to close this position before the expiry date)
Desktop Sales Executive employer: IMServ Europe Ltd
Contact Detail:
IMServ Europe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Sales Executive
✨Tip Number 1
Get to know the company inside out! Research IMServ's services and values so you can speak their language during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your pitch! Prepare a brief summary of your experience and how it aligns with the Desktop Sales Executive role. Highlight your sales successes and how you've built relationships in the past.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in candidates. Plus, it could give you a leg up in the application process!
✨Tip Number 4
Don't forget to follow up! After interviews, send a thank-you email expressing your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Desktop Sales Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Desktop Sales Executive role. Highlight your experience in sales, especially within the energy sector, and show how your skills align with what we’re looking for at IMServ.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you would communicate with clients.
Highlight Relevant Experience: Don’t forget to mention any experience you have with CRM software and account management tools. If you've worked in a SaaS environment or have experience in the energy sector, make sure to bring that up!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at IMServ Europe Ltd
✨Know Your Stuff
Before the interview, make sure you understand IMSERV's services and how they relate to the energy sector. Familiarise yourself with their metering technology and data management software. This will help you speak confidently about how you can contribute to their goals.
✨Showcase Your Sales Skills
Prepare examples from your past experience that demonstrate your success in sales, particularly in managing SME and Micro clients. Be ready to discuss how you've built long-lasting relationships and closed deals, as this is crucial for the Desktop Sales Executive role.
✨Be Data Savvy
Since the role involves financial management and reporting, brush up on your analytical skills. Be prepared to discuss how you've used data to drive decision-making in previous roles, especially if you've worked with CRM software or KPI tracking.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company's approach to customer satisfaction or how they envision the growth of their services. This shows your genuine interest in the role and helps you assess if it's the right fit for you.