At a Glance
- Tasks: Manage contractor relationships and ensure top-notch service delivery in the energy sector.
- Company: Join IMSERV, a leading UK energy data and metering specialist with an award-winning reputation.
- Benefits: Enjoy competitive pay, bonuses, enhanced pension, and flexible leave options.
- Other info: Diverse team culture that values fresh perspectives and collaboration.
- Why this job: Make a real impact in the energy industry while developing your leadership skills.
- Qualifications: Experience in managing contractors and a solid understanding of UK utilities required.
The predicted salary is between 58349 - 71315 £ per year.
At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists.
We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services.
About the Role
The Contractor Manager is responsible for the strategic and operational management of third-party resource providers, ensuring contractor-delivered services are safe, compliant, cost-effective and aligned with business objectives.
The role acts as the primary interface between IMServ and its contractor partners, driving supplier performance, commercial value and operational excellence.
Through effective workforce planning, performance management and stakeholder engagement, the Contractor Manager ensures contractor capacity, capability and quality standards support the successful delivery of field and technical operations.
Responsibilities
- Develop and maintain strong operational relationships with third-party technical resource providers, ensuring services are delivered in line with contractual commitments, performance expectations and business requirements.
- Act as the primary business contact for contractor partners, providing leadership and direction across day-to-day operational activities.
- Conduct regular performance and governance reviews with suppliers, challenging performance where necessary and driving continuous improvement.
- Work closely with Procurement, Finance and operational stakeholders to ensure contractor management activities are aligned to corporate policies, governance requirements and commercial objectives.
- Establish and manage contractor performance frameworks, ensuring delivery against agreed service levels, key performance indicators (KPIs) and operational objectives.
- Monitor contractor expenditure and resource utilisation against budget, identifying opportunities to improve productivity and cost efficiency.
- Drive value-for-money outcomes through robust performance management, commercial challenge and continuous improvement initiatives.
- Lead contractor resource planning activities to ensure appropriate levels of capacity and capability are available to meet current and future business demands.
- Ensure contractor-delivered services consistently meet required operational, technical, quality and customer service standards.
- Ensure all contractor-delivered activities comply with applicable regulatory requirements, industry standards, contractual obligations and internal policies.
- Build strong partnerships with Field Services, Planning, Technical Support and wider business teams to ensure contractor services remain aligned to operational needs.
- Lead initiatives that improve contractor performance, operational efficiency and customer outcomes.
- What you'll need
- Knowledge & Qualifications
- Strong understanding of UK utilities, field services or technical operations environments.
- Proven experience managing third-party or contractor relationships, including commercial negotiation and contract management.
- Sound commercial and financial awareness, with experience managing budgets and demonstrating value for money.
- Ability to translate business requirements into an operational delivery and resourcing plan.
Skills
- Excellent communication and influencing skills, able to build strong relationships with contractors and internal stakeholders at all levels.
- Good problem-solving skills, able to grasp issues quickly and draw informed conclusions.
- Able to work in a complex environment with conflicting demands, making clear and consistent decisions.
- Proactive and anticipates issues, with a track record of delivering results in a fast-paced environment.
Experience
- Experience managing multiple third-party or contractor relationships within an operational business.
- Experience negotiating commercial terms and managing contract performance.
- Experience working closely with Procurement, Finance and operational teams to align resourcing and budgets
- Buy & sell annual leave scheme
- Up to a 10% bonus
- Enhanced salary sacrifice pension
- Life assurance (up to 6x salary*)
- Simply Health plan (with upgrade options)
- Car salary sacrifice scheme*
- (*Length of service and T&Cs apply)
- Equal Opportunity Statement
At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work.
We welcome applications from people of all backgrounds, experiences and communities.
A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers.
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Contractor Manager employer: IMServ Europe Ltd
At IMSERV, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Contractor Manager, you will benefit from a range of perks including a buy & sell annual leave scheme, enhanced pension options, and a supportive environment that prioritises professional growth and development. Located in the heart of the UK's energy sector, we offer a unique opportunity to engage with leading contractors while driving operational excellence and making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Contractor Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Contractor Manager at IMServ Europe Ltd!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like IMServ Europe Ltd or be willing to refer you for that Contractor Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from IMServ Europe Ltd who’s on the lookout for their next Contractor Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Contractor Manager role at IMServ Europe Ltd!
We think you need these skills to ace Contractor Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at IMServ Europe Ltd. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at IMServ Europe Ltd
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at IMServ Europe Ltd. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
