Compliance & Risk Co-ordinator

IMSERV is one of the UK’s leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software.

PURPOSE OF THE ROLE: The Compliance & Risk Co‑Ordinator supports the effective operation of IMServ’s compliance, risk management, and audit processes. The role ensures that ISO audit activity, risk registers, documentation, and evidence are well‑managed and that stakeholders are kept informed and engaged in maintaining compliance standards across the business.

MAIN RESPONSIBILITIES:

• Act as the primary liaison between IMSERV and the external ISO consultant.
• Schedule, coordinate, and support internal audits across relevant ISO standards.
• Maintain a robust, secure, and accessible evidence management system that meets audit and regulatory expectations.
• Coordinate and schedule risk management and compliance training sessions.
• Ensure ISO audit processes are effectively coordinated and supported, enabling successful external and internal audit outcomes.
• Track actions arising from audits, investigations, and compliance activities.
• Ensure compliance and risk training is coordinated, recorded, and monitored to support organisational awareness.
• Ensure actions arising from audits, incidents, and compliance activities are effectively tracked and closed within agreed timescales.

PERSON SPECIFICATION:

• Experience working in compliance, risk management, governance, or a similar coordination role.
• Experience supporting or coordinating ISO audits (e.g., ISO 9001, 14001, 45001, 27001).
• Knowledge of risk management principles and frameworks.
• Commitment to continuous improvement and maintaining high compliance standards.
• Strong organisational skills with the ability to manage multiple tasks, deadlines, and stakeholders.
• Excellent attention to detail when managing documentation and evidence records.
• Clear and confident written and verbal communication skills.
• Experience maintaining registers, trackers, or structured databases.
• Familiarity with document control systems or compliance software.
• Experience working in a regulated or high‑risk operational environment.
• Compliance, audit, or risk‑related training or certification (desirable).
• ISO internal auditor qualification (advantageous but not essential).

COMPANY BENEFITS:

• 28 days annual leave plus Bank Holidays
• Annual leave Buy & Sell scheme
• Enhanced Salary Sacrifice Pension Contributions
• Life Assurance up to 6 X Base Salary
• Simply health – Healthcare plan (Upgrades available)
• Car Salary Sacrifice Scheme

Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK’s leading and growing energy data collection and meter operations service provider.

Diversity and inclusion have long been at the heart of IMSERV’s success. As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity, and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business, that our customers really look to us for.

(Please note that we reserve the right to close this position before the expiry date)