Commercial Bid Manager

IMServ is one of the UK’s leading data collection and energy metering experts, delivering award-winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services.

PURPOSE OF THE JOB: The Senior Bid Manager is responsible for leading and managing the end-to-end bid process, ensuring high-quality, compelling proposals that align with the company’s strategic goals. This role requires strong commercial acumen, stakeholder management, and the ability to develop winning bid strategies in both a regulated and non-regulated, data-driven environment.

MAIN ASSIGNMENTS:

• Bid Management & Strategy: Lead and manage the full bid lifecycle, from qualification to submission, ensuring alignment with company strategy. Develop bid plans, timelines, and resource allocation to meet deadlines. Collaborate with key stakeholders to define win themes, value propositions, and risk mitigation strategies. Ensure compliance with internal governance, approval processes, and client requirements. Identify opportunities for continuous improvement in bid management processes.
• Bid Development & Submission: Write, edit, and coordinate bid responses, ensuring clarity, consistency, and compliance with RFP/RFI requirements. Oversee financial modelling and pricing strategies in collaboration with commercial and finance teams. Manage bid reviews, approvals, and signoffs at key stages of the process. Develop high-quality presentation materials and executive summaries for client submissions.
• Stakeholder & Team Collaboration: Work closely with Sales, Product, Finance and Operations teams to gather technical, commercial, and legal inputs for proposals. Build relationships with external partners, suppliers, and subcontractors for collaborative bids where required. Provide leadership and guidance to bid coordinators, writers, and subject matter experts.
• Governance & Risk Management: Assess and manage commercial, financial, and contractual risks associated with bids. Ensure bids align with company governance policies and risk appetite. Work with Legal teams to negotiate contract terms and conditions where required.
• Post-Bid Review & Performance Improvement: Conduct reviews to capture lessons learned and improve future bid processes. Track and report on success rates, identifying trends and areas for improvement. Support contract handover and implementation planning for successful bids.

ACCOUNTABILITIES:

• Delivery of high-quality, winning bid submissions on time.
• Effective collaboration with internal and external stakeholders to drive bid success.
• Commercial and contractual risk management and mitigation in bid responses.
• Driving improvements in bid conversion rates and revenue growth.

PERSON SPECIFICATION:

• Proven Bid Management Experience – Typically 5+ years in bid/proposal management roles.
• Winning High-Value Bids – Track record of leading and winning complex, multi-million-pound tenders.
• Team Leadership & Collaboration – Experience in working with and influencing cross-functional teams.
• Managing Multiple Bids – Ability to handle multiple concurrent bids without compromising quality.
• Client & Stakeholder Engagement – Experience liaising with customers, procurement teams, and internal senior management.
• Continuous Improvement – Involvement in refining bid processes, implementing best practices, and improving win rates.

COMPANY BENEFITS:

• 28 days annual leave plus Bank Holidays (contract dependant).
• Annual leave Buy & Sell Scheme.
• Enhanced Salary Sacrifice Pension Contributions.
• Life Assurance up to 6 X Base Salary.
• Subsidised Health cover.
• Subsidised Dental Cover.
• Contribution towards Eye Tests and Glasses.
• In Office & Out of Office Social Events.
• Retailer Discounts Platform.
• Employee Assistance Program.
• Wellbeing Centre.
• Car Salary Sacrifice Scheme.
• Reward & Recognition (Length of service & T&Cs apply).

Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK’s leading and growing energy data collection and meter operations service provider.

Diversity and inclusion have long been at the heart of IMServ’s success. As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity, and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business, that our customers really look to us for.