At a Glance
- Tasks: Lead a dynamic team of Field Technicians in delivering top-notch metering services.
- Company: Join IMSERV, a leading UK provider of energy data collection and metering solutions.
- Benefits: Enjoy 28 days annual leave, enhanced pension, and up to 10% annual bonus.
- Other info: Diversity and inclusion are at the heart of our culture; we welcome applicants from all backgrounds.
- Why this job: Make a real impact by driving team performance and customer satisfaction in a growing industry.
- Qualifications: Proven team management experience and strong knowledge of the metering industry required.
The predicted salary is between 45000 - 55000 £ per year.
Senior
Field
Delivery
Manager *This role will require regular weekly travel to the Northwest of England and Scotland* PURPOSE OF THE ROLE: Lead
and inspire a team of
Field
Technicians
and SVAs
responsible
for installing, maintaining, and
monitoring
meter and
data
logging equipment.
Deliver
exceptional
customer
outcomes by managing daily
operations
and shaping the future strategy within your area.
Support
the UK
Delivery
Manager with daily tasks and step in during their absence.
Offer expert guidance and ensure consistent
operations
for
Field
Delivery
Managers.
Champion
compliance , new
initiatives , and ongoing
improvement
across the
field .
COMPANY OVERVIEW IMSERV is a
leading
UK provider of
data
collection and energy metering services, known for
award-winning
solutions and setting industry standards.
We deliver specialist metering for
electricity , gas, and water, combined with
reliable
energy
data
collection.
Our
intuitive online platform makes
analysis
and reporting easy.
MAIN RESPONSIBILITIES: Lead
the
field
team, ensuring
safety ,
efficiency , and
compliance .
Hit KPIs, reduce aborted work, and
support
growth targets.
Motivate and develop colleagues, manage resources and budgets, and ensure
operational
consistency .
Support
Field
Delivery
Managers with policies,
compliance , and embedding new
initiatives .
Represent IMSERV at workshops and projects.
Service
Delivery : Drive team performance, meet KPIs, improve
productivity
and
customer
experience, and use
data
to boost results.
Safety : Promote
safety
culture, ensure
compliance , and
share
best practices through audits.
People
Management :
Lead
and mentor
technicians ,
support
their
development , and guide
Field
Delivery
Managers.
Budget
Management : Manage staffing, forecast needs, monitor costs, and drive
efficiency .
Customer
Satisfaction : Deliver outstanding service, resolve issues, and embed best practices.
Incident
Investigation :
Lead
investigations , implement corrective actions, and keep accurate records.
Customer
Engagement & Business
Growth: Build
relationships ,
understand
customer
needs,
identify
growth
opportunities , and contribute to strategy.
Training & Recruitment: Oversee hiring and training, ensure
compliance PERSON SPECIFICATION: Desirable IOSH Level 2 NEBOSH General
Certificate City & Guilds Level 3 in
engineering Essential Proven team
management
experience Good
understanding
of UK
utilities Strong knowledge of the metering industry Commercial and financial
awareness Health and
safety
and quality
management
systems knowledge Experience in field-based
operational
leadership Field
project
management
skills Proven record in similar roles,
especially
people
management
in a
field
environment Health and
Safety
management
in
Field
Service Valid UK driving licence COMPANY BENEFITS: 28 days annual leave plus Bank Holidays Annual leave Buy & Sell scheme Enhanced pension
contributions Up to 10% annual bonus Life Assurance up to 6x base salary* Simply health
Healthcare plan (upgrades
available) Office & social events Retailer discounts platform Employee Assistance Programme Wellbeing Centre Car salary sacrifice scheme* Reward &
Recognition (*Length of service & T&Cs apply) Our
people are
our
greatest asset.
We work hard to keep them happy and fulfilled, driving
our
business forward and ensuring we stay
customer-focused
and
competitive .
IMSERV is proud to be the UK's
leading
and
fastest-growing
energy
data
collection and meter
operations
provider.
We put
diversity
and
inclusion
at the heart of IMSERV.
As we grow, we make sure
equality ,
diversity , and
inclusion
stay central to
our
business and recruitment.
We
encourage
applications
from all backgrounds,
recognising
that a balanced workforce fosters
innovation ,
collaboration , and ownership.
These are the qualities
our
customers value most. (We may close this position early if we find the right candidate.)
TPBN1_UKTJ
Senior Field Delivery Manager (North) in Slough employer: IMSERV EUROPE LIMITED
IMSERV is an exceptional employer for Software Engineers, offering a dynamic work environment that fosters innovation and collaboration within Agile Scrum teams. With a strong commitment to employee growth, IMSERV provides opportunities for continuous learning, competitive benefits such as a buy & sell annual leave scheme, and a supportive culture that values diversity and inclusion, making it an ideal place for those looking to make a meaningful impact in the energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Field Delivery Manager (North) in Slough
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to IMSERV EUROPE LIMITED as a field sales pro!
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Research potential competitors for IMSERV EUROPE LIMITED and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
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We think you need these skills to ace Senior Field Delivery Manager (North) in Slough
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at IMSERV EUROPE LIMITED, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at IMSERV EUROPE LIMITED, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at IMSERV EUROPE LIMITED.
How to prepare for a job interview at IMSERV EUROPE LIMITED
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that IMSERV EUROPE LIMITED offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in IMSERV EUROPE LIMITED but also helps you get a feel for whether you’d thrive in that environment.
