About the Company At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. The role will own the architecture of the Astral platform, including the governed data foundation, orchestration, rules and entitlement engine, integration layer, API tier, portal and partner front ends, and the AI layer. Define the API strategy: portal, analytics and data-feed APIs treated as products, with entitlement (who sees what, down to meter point, site and channel) enforced once at the tier. Design the multi-utility data architecture: how metering, consumption, carbon, asset and CRM data flows from replaceable source systems through the integration layer (Microsoft Fabric and middleware) and is productised for operational and commercial use. Adopt proven engines rather than building bespoke ones and run advisory-only before automating actions. Design the AI layer: retrieval over the data foundation, guardrails, and model and service selection, respecting entitlement throughout. Lead build-versus-buy evaluations on total cost, time to value and lock-in risk. Significant experience as a technical or solutions architect on customer-facing SaaS platforms, spanning web applications, API tiers and data platforms. C#/.NET, Angular and Azure. Practical, current knowledge of AI: LLMs, retrieval-augmented generation, agent patterns, and what it takes to run them safely over commercial customer data. Knowledge of the wider Microsoft estate, ideally including Microsoft Fabric; hands-on Azure AI services desirable. Energy or utilities domain knowledge desirable: metering, half-hourly settlement, MHHS, carbon reporting. Data architecture depth for high-volume time-series and reference data. Sound commercial judgement on build-versus-buy and technology selection. 28 days' holiday plus Bank Holidays ~ Buy & sell annual leave scheme ~ Up to a 10% bonus ~ Enhanced salary sacrifice pension ~ Life assurance (up to 6x salary*) ~ Simply Health plan (with upgrade options) ~ Car salary sacrifice scheme* (*At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers.
Technical Architect, Remote with some travel in Northampton employer: IMSERV EUROPE LIMITED
At IMSERV, we pride ourselves on fostering a dynamic and supportive work environment that empowers our employees to thrive. As a Field Services Coordinator, you will benefit from our commitment to professional development, with ample opportunities for growth within the energy sector. Located in the heart of the UK, we offer a collaborative culture that values innovation and teamwork, ensuring that every team member feels valued and engaged in their work.
