At a Glance
- Tasks: Support the Field Team by managing equipment, tools, and administrative tasks.
- Company: Join IMSERV, a leading energy data and metering specialist in the UK.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Opportunity for growth to Analyst Level with additional responsibilities.
- Why this job: Be part of a dynamic team making a real impact in the energy sector.
- Qualifications: Strong IT skills, excellent communication, and problem-solving abilities required.
The predicted salary is between 25213 - 30815 £ per year.
About the Company
At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services.
About the Role
The purpose of the role is to provide support to the Field Team in relation to supplying equipment and tools as required.
Responsibilities
- Ordering niche equipment
- Oversee Uniform Distribution
- Adding Technicians onto relevant systems e.g. (SAM/MOP/FUSE etc)
- Oversee off-boarding procedures (Van, Systems, Kit build, restock)
- Monitoring incoming emails specifically Stock and FS inboxes, as well as incoming phone calls
- Raising Purchase Orders
- Undertake RICO Dispatch and Order booking and all relevant administration
- Carry out PAT Testing
- Undertake DSLAM Keys, Water Keys and Calibration Management
- Undertake Ringo Administration
- Undertake Ladder Inspections and Hire Requests
- Post Room duties
- Recording Lost Days
- Creating and Modifying SAM Orders
- Dealing with BASOL Enquiries
- Process OBASS Access Requests
- Entering Stock orders into SAM
What you'll need
- Proven IT Skills in Microsoft Office and ability to work with multiple IT Systems
- Well organised and ability to meet deadlines and agreed SLA's
- Proven communication skills both verbal and written
- Customer focused; can identify & respond to customer's needs
- Good problem-solving skills, able to grasp problems quickly & draw informed conclusions, escalating where appropriate
- Willing to take ownership for issue resolution
- Flexible, willing & able to cope with change in a pressurised environment
- Can manage own time to meet daily requirements
- Presentation skills
Field Services Coordinator in Milton employer: IMSERV EUROPE LIMITED
At IMSERV, we pride ourselves on fostering a dynamic and supportive work environment that empowers our employees to thrive. As a Field Services Coordinator, you will benefit from our commitment to professional development, with ample opportunities for growth within the energy sector. Located in the heart of the UK, we offer a collaborative culture that values innovation and teamwork, ensuring that every team member feels valued and engaged in their work.
