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- Tasks: Drive sales and build relationships with SME and Micro clients over the phone and Teams.
- Company: Join IMSERV, a leading UK energy data collection and metering expert.
- Benefits: Enjoy 28 days leave, pension contributions, healthcare, and employee discounts.
- Why this job: Make an impact in a growing industry while developing your sales skills.
- Qualifications: Sales experience, strong communication skills, and CRM familiarity are essential.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 28800 - 48000 £ per year.
IMSERV is one of the UKs leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software.
PURPOSE OF THE ROLE: The Desktop Sales Executive will focus on protecting and growing revenues within new and existing SME and Micro customers. Ensuring the delivery of data collection, metering and customer services in line with commercial contracts, fostering long-term relationships to secure contract renewals and identifying new opportunities for growth by addressing their business challenges and aligning to IMServs metering and software solutions and wider product offering. The role involves managing existing leads, prospecting and closing deals to meet revenue and growth targets over the telephone and via Teams.
MAIN RESPONSIBILITIES:
- Responsible for the commercial management of a group of SME and Micro clients
- Conduct regular account reviews, where relevant, to assess performance and identify opportunities for improvement
- Act as primary point of contact, build and maintain strong, long-lasting customer relationships with nominated End Users and Third Party Intermediary accounts
- Successfully develop business by generating leads and managing existing leads.
- Execute a sales plan for meeting quarterly, and yearly revenue and growth targets.
- Write and review client quotes and proposals including timely follow-ups and clear communication throughout the process by documenting everything in our corporate CRM
- Identify opportunities for upselling and cross-selling within nominated existing and new accounts.
- Negotiate contract renewals and extensions to maximize revenue.
- Understand how IMServ can support client strategies through existing or new products and services
- Address any service issues promptly and effectively to maintain customer satisfaction.
- Prepare and present regular sales reports, forecasts, and pipeline updates to the Head of Sales and/or Sales Director
- Financial management and reporting of nominated client portfolio.
PERSON SPECIFICATION:
- Skills
- Excellent communication, negotiation, and presentation skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and manage time effectively.
- Demonstrable experience of success in a Sales Executive role, preferably within the energy sector or a related industry.
- Experience with CRM software and account management tools.
- Experience of creating and working with KPIs and data to aid good decision making
- Experience of working within a SaaS organisation (*)
- Experience in a Private Equity owned business environment (*)
- Agile Methodologies (*)
COMPANY BENEFITS:
- 28 days annual leave plus Bank Holidays
- Annual leave Buy & Sell scheme
- Enhanced Salary Sacrifice Pension Contributions
- Life Assurance up to 6 X Base Salary
- Simply health Healthcare plan (Upgrades available)
- Retailer Discounts Platform
- Employee Assistance Program
- Wellbeing Centre
- Car Salary Sacrifice Scheme
- Reward & Recognition (*Length of service & T&Cs apply)
Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UKs leading and growing energy data collection and meter operations service provider.
Diversity and inclusion have long been at the heart of IMSERV s success. As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity, and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business, that our customers really look to us for.
(Please note that we reserve the right to close this position before the expiry date)
Desktop Sales Executive in Milton Keynes employer: IMSERV EUROPE LIMITED
Contact Detail:
IMSERV EUROPE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Sales Executive in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research IMServ's services and values so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your pitch! Whether it's over the phone or on Teams, make sure you can clearly articulate your experience and how it aligns with the Desktop Sales Executive role. A strong introduction can set the tone for the whole conversation.
✨Tip Number 3
Don't shy away from asking questions during your interview! It’s a great way to show your enthusiasm and helps you understand how you can best support IMServ's clients. Plus, it makes the conversation more engaging.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you fresh in their minds. And remember, applying through our website is the best way to ensure your application gets noticed!
We think you need these skills to ace Desktop Sales Executive in Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Desktop Sales Executive role. Highlight your experience in sales, especially within the energy sector, and show how your skills align with what we’re looking for at IMServ.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it’s crucial to demonstrate your excellent communication and negotiation skills. Use clear and concise language in your application to reflect your ability to engage effectively with customers.
Highlight Relevant Experience: Don’t forget to mention any experience you have with CRM software and account management tools. If you've worked in a SaaS environment or have experience with KPIs, make sure to include that too – it’ll give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at IMSERV EUROPE LIMITED
✨Know Your Stuff
Before the interview, make sure you understand IMSERV's services and how they relate to the energy sector. Familiarise yourself with their metering technology and data collection processes. This will help you speak confidently about how you can contribute to their goals.
✨Showcase Your Sales Skills
Prepare examples of your past sales successes, especially in managing SME and Micro clients. Be ready to discuss how you've built long-lasting relationships and closed deals. Use specific metrics to demonstrate your achievements, as numbers speak volumes in sales.
✨Ask Insightful Questions
During the interview, ask questions that show your interest in the role and the company. Inquire about their current challenges in the market or how they measure success in the Desktop Sales Executive position. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you've tackled challenges in previous roles. Think of scenarios where you identified opportunities for upselling or cross-selling, and how you addressed service issues to maintain customer satisfaction. This will highlight your analytical skills and ability to think on your feet.
