Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of technicians to install and maintain energy metering equipment.
- Company: IMSERV, a top UK provider of data collection and energy metering services.
- Benefits: 28 days leave, enhanced pension, annual bonus, and healthcare plan.
- Why this job: Make a real impact in the energy sector while leading a dynamic team.
- Qualifications: Proven team management experience and knowledge of the metering industry.
- Other info: Join a diverse and inclusive company focused on innovation and growth.
The predicted salary is between 45000 - 55000 £ per year.
Purpose of the Role: Lead and inspire a team of Field Technicians and SVAs responsible for installing, maintaining, and monitoring meter and data logging equipment. Deliver exceptional customer outcomes by managing daily operations and shaping the future strategy within your area. Support the UK Delivery Manager with daily tasks and step in during their absence. Offer expert guidance and ensure consistent operations for Field Delivery Managers. Champion compliance, new initiatives, and ongoing improvement across the field.
About us: IMSERV is a leading UK provider of data collection and energy metering services, known for award-winning solutions and setting industry standards. We deliver specialist metering for electricity, gas, and water, combined with reliable energy data collection. Our intuitive online platform makes analysis and reporting easy.
Main Responsibilities:
- Lead the field team, ensuring safety, efficiency, and compliance.
- Hit KPIs, reduce aborted work, and support growth targets.
- Motivate and develop colleagues, manage resources and budgets, and ensure operational consistency.
- Support Field Delivery Managers with policies, compliance, and embedding new initiatives.
- Represent IMSERV at workshops and projects.
Service Delivery: Drive team performance, meet KPIs, improve productivity and customer experience, and use data to boost results.
Safety: Promote safety culture, ensure compliance, and share best practices through audits.
People Management: Lead and mentor technicians, support their development, and guide Field Delivery Managers.
Budget Management: Manage staffing, forecast needs, monitor costs, and drive efficiency.
Customer Satisfaction: Deliver outstanding service, resolve issues, and embed best practices.
Incident Investigation: Lead investigations, implement corrective actions, and keep accurate records.
Customer Engagement & Business Growth: Build relationships, understand customer needs, identify growth opportunities, and contribute to strategy.
Training & Recruitment: Oversee hiring and training, ensure compliance.
Person Specification:
- Desirable IOSH Level 2 NEBOSH General Certificate
- City & Guilds Level 3 in engineering
- Essential Proven team management experience
- Good understanding of UK utilities
- Strong knowledge of the metering industry
- Commercial and financial awareness
- Health and safety and quality management systems knowledge
- Experience in field-based operational leadership
- Field project management skills
- Proven record in similar roles, especially people management in a field environment
- Health and Safety management in Field Service
- Valid UK driving licence
Benefits:
- 28 days annual leave plus Bank Holidays
- Annual leave Buy & Sell scheme
- Enhanced pension contributions
- Up to 10% annual bonus
- Life Assurance up to 6x base salary
- Simply health Healthcare plan (upgrades available)
- Car salary sacrifice scheme
Our people are our greatest asset. We work hard to keep them happy and fulfilled, driving our business forward and ensuring we stay customer-focused and competitive. IMSERV is proud to be the UK's leading and fastest-growing energy data collection and meter operations provider. We put diversity and inclusion at the heart of IMSERV. As we grow, we make sure equality, diversity, and inclusion stay central to our business and recruitment. We encourage applications from all backgrounds, recognising that a balanced workforce fosters innovation, collaboration, and ownership.
These are the qualities our customers value most. (We may close this position early if we find the right candidate.)
Senior Field Delivery Manager - Scotland in London employer: IMSERV EUROPE LIMITED
Contact Detail:
IMSERV EUROPE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Field Delivery Manager - Scotland in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, workshops, or even local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience and how it aligns with their needs. Use specific examples from your past roles to demonstrate your expertise in field management and customer satisfaction.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in IMSERV. Tailor your application to highlight how your background fits with our mission of delivering exceptional service and driving team performance.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Senior Field Delivery Manager position.
We think you need these skills to ace Senior Field Delivery Manager - Scotland in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Field Delivery Manager role. Highlight your team management experience and any relevant qualifications, like IOSH or NEBOSH, to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for IMSERV. Share specific examples of how you've led teams, improved operations, or driven customer satisfaction in previous roles. We love a good story!
Showcase Your Knowledge: Demonstrate your understanding of the metering industry and UK utilities in your application. Mention any relevant projects or initiatives you've been part of that showcase your expertise and commitment to safety and compliance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining the IMSERV family!
How to prepare for a job interview at IMSERV EUROPE LIMITED
✨Know Your Stuff
Make sure you have a solid understanding of the metering industry and UK utilities. Brush up on the latest trends and technologies in data collection and energy metering. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Senior Field Delivery Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on motivation, development, and achieving KPIs. Be ready to discuss your approach to people management and how you handle challenges.
✨Emphasise Safety and Compliance
Safety is a big deal in this role. Familiarise yourself with health and safety regulations relevant to field operations. Be prepared to discuss how you've promoted a safety culture in previous roles and how you ensure compliance within your team.
✨Engage with Customer Focus
Customer satisfaction is key for IMSERV. Think about how you've built relationships with clients and resolved issues in the past. Be ready to share specific examples that highlight your ability to understand customer needs and contribute to business growth.