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- Tasks: Support the sales team by processing orders, handling inquiries, and managing customer records.
- Company: Join a dynamic company in North West London focused on delivering exceptional customer service.
- Benefits: Enjoy a competitive salary, regular hours, and opportunities for growth within the company.
- Why this job: Be part of a vibrant team, gain valuable experience, and make a real impact on customer satisfaction.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Work Monday to Friday with occasional Saturday shifts; perfect for balancing studies and work.
Salary: £12.21 per hour
46 hour week
Monday - Friday: 7:30am - 4:30pm
Saturday: 5:30am - 10:30am
The role of a junior account manager encompasses a variety of responsibilities aimed at supporting the sales team and ensuring smooth operations. Key duties include:
- Order Taking and Processing: Receiving and processing customer orders via phone, email, or other channels, ensuring accuracy in order details and invoicing.
- Answering Incoming and Outgoing Calls: Handling customer inquiries, providing information about products or services, and addressing any concerns.
- Invoicing: Issuing invoices for sales transactions, ensuring all details are correct and payments are processed appropriately.
- Daily Administrative Tasks: Managing customer records, updating databases, and maintaining organized sales documentation.
- Liaising with Factory Departments: Coordinating with production and logistics teams to ensure timely and accurate fulfilment of customer orders.
- Selling Daily Specials: Promoting and selling special offers or products as directed by the senior account manager.
- Working with Transport Teams: Collaborating with transportation departments to optimize delivery schedules and ensure efficient order fulfilment.
Junior Account Manager in North West London employer: IMS of Smithfield ltd
Contact Detail:
IMS of Smithfield ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager in North West London
✨Tip Number 1
Familiarise yourself with the products and services offered by the company. Understanding what you’ll be selling will not only help you in conversations but also show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. As a Junior Account Manager, you'll be handling customer inquiries and processing orders, so being clear and confident on calls is essential.
✨Tip Number 3
Get comfortable with administrative tasks and software tools that manage customer records and invoicing. Being organised and tech-savvy will set you apart from other candidates.
✨Tip Number 4
Network with professionals in the industry or similar roles. Engaging with others can provide insights into the job and may even lead to referrals, increasing your chances of landing the position.
We think you need these skills to ace Junior Account Manager in North West London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Junior Account Manager. Highlight key duties such as order processing, customer communication, and administrative tasks in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job requirements. Emphasise any previous roles in customer service, sales, or administration that demonstrate your ability to handle the tasks mentioned.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills can contribute to the sales team and improve customer satisfaction.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at IMS of Smithfield ltd
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of a Junior Account Manager. Understand order processing, invoicing, and customer communication, as these are key aspects of the job.
✨Showcase Your Communication Skills
Since the role involves handling customer inquiries and liaising with various departments, demonstrate your ability to communicate clearly and effectively during the interview.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or managing multiple orders. Think of examples from past experiences that highlight your problem-solving skills.
✨Research the Company Culture
Understanding the company's values and culture can help you align your answers with what they are looking for. Show enthusiasm for their mission and how you can contribute to their success.
