Remote Customer Support Agent - Empathy & Care Coordination

Remote Customer Support Agent - Empathy & Care Coordination

Full-Time Remote
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Clinical Partners in the United Kingdom is seeking a Customer Support Agent to join our remote-friendly Hub team. You will be the first point of contact for patients, carers and professionals, delivering empathetic assistance via phone, email and live chat.

You will handle enquiries, book appointments, maintain records (Salesforce) and escalate safeguarding or service issues as needed. The role requires at least 3 years of customer-facing experience, a calm, resilient approach, and a commitment

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Remote Customer Support Agent - Empathy & Care Coordination employer: Imrandd Ltd

At Clinical Partners, we pride ourselves on being an exceptional employer that champions a flexible remote-first work culture, allowing our Incident & Risk Leaders to thrive in a supportive environment. We offer comprehensive professional development opportunities, ensuring our team members grow alongside the organisation while contributing to safe and compliant patient care. Join us to be part of a dedicated team that values learning and innovation in healthcare compliance.

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Contact Details:

Imrandd Ltd Recruitment Team