Shape the Member Experience Behind the Scenes
What does the Membership & Systems Operations Co-Ordinator role involve?
Do you enjoy working with systems, data and technology? Are you organised, analytical and passionate about improving customer journeys?
Join Impulse Leisure and The Gym Hub and play a key role in delivering an excellent member experience. You'll manage membership and booking systems, support CRM campaigns and member communications, analyse performance data, improve processes and help members and colleagues get the most from our digital platforms.
Why join us?
- Make a real impact on member experience
- Develop skills in systems, CRM and data analysis
- Work with a supportive, ambitious team
- Competitive salary
- Free use of Impulse Leisure facilities
- Be part of a community-focused organisation that helps people lead healthier, happier lives
How do I apply?
We're looking for someone who is:
- Organised and detail-focused
- Confident with systems, data and technology
- A strong communicator and problem solver
- Proactive and committed to continuous improvement
If that sounds like you, please complete the online application form and demonstrate how your skills and experience meet the essential criteria outlined in the person specification.
Closing Date: Sunday 29th November 2026
Based at Blackshots Leisure Centre, this office-based role comes with 28 days annual leave, free on-site parking, free membership to our leisure facilities, an Employee Assistance Programme and discount scemes, pension scheme and access to a dedicated career development programme. Apply now to join a supportive team and make a real difference to the wellbeing of local communities.
How to apply
If this role is for you, then Impulse Leisure would welcome your application, and has many benefits to offer.
Please note, any vacancy may be closed earlier than the published closing date if we are able to appoint following each shortlisting exercise. We therefore advise that you complete and submit your application at your earliest opportunity to avoid disappointment.
We are committed to equal opportunities and diversity and welcome applications from all sections of the community. We are positive about disability and offer a Guaranteed Interview Scheme (GIS).
Please APPLY ONLINE via the link provided.
If you require an application form in an alternative format, please contact our Recruitment Team on 01375 375533 extension 520. However, we encourage applicants to apply via the online link - it’s the quickest and easiest application process.
Membership & Systems Operations Co-Ordinator in Essex employer: Impulse Leisure
Impulse Leisure is an exceptional employer that prioritises inclusivity and motivation, ensuring every visit to our clubs is a rewarding experience for both staff and customers. With a strong commitment to employee growth, we offer flexible working hours, a supportive work culture, and a Guaranteed Interview Scheme for applicants with disabilities, making it an ideal place for fitness professionals to thrive in their careers while positively impacting the community.
