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- Tasks: Support public sector organisations in implementing the PSIF self-assessment framework.
- Company: Join the Improvement Service, dedicated to enhancing public services across Scotland.
- Benefits: Enjoy flexible working, 41 days annual leave, and a supportive work culture.
- Why this job: Make a real impact on communities while developing your project management skills.
- Qualifications: We seek passionate individuals with strong people skills and a knack for analysis.
- Other info: This is a hybrid role with occasional travel across Scotland.
The predicted salary is between 32651 - 35656 £ per year.
An exciting opportunity has arisen with the Improvement Service in the role of PSIF (Public Service Improvement Framework) Project Officer. The purpose of the role of PSIF Project Officer is to work collaboratively to deliver tangible and sustained improvements across the public sector. The officer will support a range of PSIF projects and self-assessments across a variety of public sector organisations, such as councils and community planning partnerships.
About the role
The role requires the ability to support a wide range of public sector bodies to implement the PSIF self-assessment framework. The project officer will be required to provide self-assessment support to corporate management teams, service level managers and frontline staff. This will include how to apply the PSIF checklists; analysis of checklist findings; and facilitation of consensus and improvement planning sessions.
What we’re looking for
- A knowledge and understanding of project management skills.
- A self-directed workstyle and pro-active approach.
- Ability to undertake qualitative and quantitative analysis.
- Ability to adopt innovative and creative practice.
- Ability to build and preserve effective relationships with partners/stakeholders.
The Improvement Service (IS) is a publicly funded company limited by guarantee, with a total annual budget in the region of £12 million. We exist to support councils and their partners to improve the health, quality of life and opportunities of all Scottish people through community leadership, strong local governance and the delivery of high quality, efficient local services. Working for the IS means joining a team of professionals, who work together to strive for continuous improvement in the public sector and ultimately, better outcomes for Scotland’s communities.
Our company headquarters are based in West Lothian, located conveniently for commuters between Edinburgh and Glasgow. Pay is only one of the benefits of working for the IS, our terms and conditions are progressive and flexible and employees are rewarded with a generous annual leave entitlement of forty one days per year as well as a flexible working policy. The IS is committed to promoting equality and diversity in all its activities to promote inclusive processes, practices and culture. The IS is a Disability Confidence Committed Employer. We are committed to interviewing anyone with a disability who meets the essential criteria.
Project Officer - Public Service Improvement Framework employer: Improvement Service
Contact Detail:
Improvement Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Officer - Public Service Improvement Framework
✨Tip Number 1
Familiarise yourself with the Public Service Improvement Framework (PSIF) and its principles. Understanding how PSIF operates will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the public sector, especially those involved in improvement projects. Attend relevant events or webinars to connect with potential colleagues and gain insights into the challenges they face.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed projects or facilitated improvements in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses during the interview.
✨Tip Number 4
Research the Improvement Service and its recent initiatives. Being knowledgeable about their current projects and goals will allow you to tailor your answers and show that you're aligned with their mission.
We think you need these skills to ace Project Officer - Public Service Improvement Framework
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Project Officer position. Tailor your application to highlight how your experience aligns with the role's requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous project management experience or roles where you supported public sector organisations. Use specific examples to demonstrate your ability to implement frameworks and facilitate improvement sessions.
Showcase People Skills: Since the role requires excellent people skills, include examples of how you've successfully built relationships with stakeholders or worked collaboratively in teams. This will show your capability to engage effectively with various partners.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Project Officer role.
How to prepare for a job interview at Improvement Service
✨Understand the PSIF Framework
Familiarise yourself with the Public Service Improvement Framework (PSIF) before the interview. Be prepared to discuss how you can support public sector organisations in implementing this framework and share any relevant experiences you have.
✨Showcase Your People Skills
Since the role requires excellent people skills, think of examples where you've successfully built relationships or facilitated discussions. Be ready to demonstrate your ability to engage with various stakeholders effectively.
✨Highlight Your Analytical Skills
Prepare to discuss your experience with qualitative and quantitative analysis. Think of specific instances where your analytical skills led to improvements or informed decision-making in previous roles.
✨Demonstrate a Proactive Approach
The job calls for a self-directed workstyle and proactive approach. Share examples of how you've taken initiative in past projects, particularly in driving improvements or solving problems without being prompted.
