Description
Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission‑critical organizations to work smarter, faster, and more securely.
Job Summary
We are seeking an IT Intern to join our team. This is a part‑time opportunity (2‑3 days per week) based out of the Uxbridge, UK office. In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Service Desk. You will be responsible for administration and internal support of the Company’s PCs, printers, servers, and related equipment. Tasks include end‑user support, license tracking, performing PC maintenance, upgrades, configurations, new hire desk setups, and other IT related functions.
Responsibilities
- Monitor Service Desk for tickets assigned to the queue and process tickets first‑in first‑out based on priority
- Document internal procedures
- Assist with onboarding of new users
- Image new computers for deployment to new employees using standard hardware, images and software
- Install, test and configure new workstations, peripheral equipment and software
- Maintain inventory of all equipment, software and software licenses
- Assign users and computers to appropriate groups in Active Directory
- Maintain network printers and replace consumables as necessary
- Set up computer desks with monitor, keyboard and mouse for new hires
Required Qualifications
- Enrolled in Computer Science or any IT‑related program
- Strong customer service skills are required
- Must be self‑motivated, energetic with good communication skills
- Experience with Windows Operating Systems, especially Windows 10
- Experience with Microsoft Office Suites
- Experience with Mac OS X preferred
- Experience with iOS and Android devices preferred
- Basic networking knowledge
- Basic computer repair skills
- Strong attention to detail and solid analytical skills
- Ability to manage multiple tasks in a flexible, fast‑paced environment
- Ability to carry and move 50 lbs. of computer peripherals
Compensation
This position offers an hourly rate of $19.00 to $20.00. Actual compensation may vary based on location, skills, experience and qualifications.
More information about Imprivata’s benefit offerings can be found here.
About Imprivata
At Imprivata, we have a top‑notch work environment, developmental opportunities, a competitive total rewards package, and a desire to have fun. If you have the skills and qualifications as described above, we want to hear from you!
EEO Statement
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
