Strategic Renewals Manager Uxbridge, England

Come join a winning team! Here at Imprivata, you’ll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events. We are diverse in our backgrounds and skills, but united by a passion for our mission, a strong sense of integrity, and a commitment to making a positive impact.

We are seeking a Strategic Renewals Manager to join our team. This is a hybrid opportunity based out of our Uxbridge, UK office.

Job Summary

The Strategic Renewals Manager will join a team of collaborative and energetic individuals working closely to achieve our company targets. The ideal candidate will have experience working in a fast-paced organization with rapid growth, managing subscription and maintenance renewals with customers and partners. The role involves working with customers and internal stakeholders to ensure value realization and alignment with our business growth. You will support customers and partners across territories including Australia, Middle East, Nordics, and the UK.

Duties and Responsibilities

• Exceed monthly, quarterly, and annual booking quotas by managing renewals and upselling opportunities.
• Manage the full subscription renewal process to ensure continuous service, foster long-term agreements, and increase revenue.
• Serve as the primary contact for channel partners, managing relationships and evaluating partner performance.
• Communicate the value of Imprivata products, services, and support to stakeholders at various organizational levels.
• Prepare accurate proposals, quotes, and renewal forecasts aligned with customer contracts and business goals.
• Collaborate with Customer Success Managers, Account Executives, Sales Operations, Finance, and Legal to ensure smooth renewal strategies and compliance.
• Negotiate multi-year and cloud transition agreements to enhance customer retention and product adoption.
• Utilize data to support forecasting and strategic planning.
• Review customer usage and install base to support contract consolidation and improve renewal outcomes.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years’ experience in technology solution sales; healthcare industry experience is a plus.
• 2+ years’ experience managing international sales territories and high-value contracts ($100K+).
• Proven track record of exceeding booking targets and managing a high volume of renewals.
• Strong presentation, negotiation, and closing skills with the ability to close deals independently and with integrity.
• Highly organized and detail-oriented, with excellent time management and decision-making skills.
• Self-motivated, energetic, and adaptable, with a passion for problem-solving in ambiguous environments.
• Proficiency in English required; additional languages such as Arabic, Danish, Norwegian, Swedish, or Finnish are preferred.

At Imprivata, we offer a top-notch work environment, developmental opportunities, a competitive rewards package, and a fun workplace. If you meet the skills and qualifications described above, we want to hear from you! Imprivata is an equal opportunity employer, committed to diversity and inclusion in the workplace.

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