At a Glance
- Tasks: Drive renewals and upselling opportunities while managing customer relationships.
- Company: Join Imprivata, a leader in access and security management for healthcare.
- Benefits: Enjoy a competitive rewards package and a supportive work environment.
- Other info: Hybrid role based in Uxbridge, UK, with international responsibilities.
- Why this job: Make a real impact in a fast-paced, innovative company that values your ideas.
- Qualifications: 5+ years in tech sales with strong negotiation skills and a passion for problem-solving.
The predicted salary is between 60000 - 80000 € per year.
Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission‑critical organizations to work smarter, faster, and more securely. We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.
Job Summary
The Strategic Renewals Manager will join a team of collaborative and energetic individuals that work closely to achieve our company targets. The ideal candidate will have experience working in a fast‑pace organization with rapid growth, as well as managing subscription and maintenance renewals with customers and partners. The Strategic Renewals Manager will work with customers and internal stakeholders to ensure value is realized for the customer and that commercial objectives are aligned with the growth of our business. This role will be directly responsible for supporting our customers and partners in territories covering Australia, Middle East, Nordics, and/or the UK.
Duties and Responsibilities
- Exceed monthly, quarterly, and annual booking quotas by managing renewals and upselling opportunities.
- Manage the full subscription renewal process to ensure continuous service, drive long‑term agreements, and increase revenue.
- Serve as the primary contact for channel partners, managing relationships and evaluating partner performance.
- Communicate the value of Imprivata products, services, and support to stakeholders at various organizational levels.
- Prepare accurate proposals, quotes, and renewal forecasts in alignment with customer contracts and business goals.
- Collaborate cross‑functionally with Customer Success Managers, Account Executive, Sales Operations, Finance, and Legal to ensure smooth renewal strategies and compliance with company guidelines.
- Negotiate multi‑year and cloud transition agreements to enhance customer retention and product adoption.
- Utilize Salesforce.com to capture and maintain key data for forecasting and strategic planning.
- Review customer usage and install base to support contract consolidation and improve renewal outcomes.
- Other duties as assigned.
Qualifications
- Bachelor’s degree or equivalent experience.
- 5+ years’ experience in technology solution sales; healthcare industry experience is a plus.
- 2+ years’ experience managing international sales territories and high‑value contract negotiations ($100K+).
- Proven track record of exceeding booking targets and managing a high volume of renewals.
- Strong presentation, negotiation, and closing skills with the ability to close deals independently and with integrity.
- Highly organized and detail‑oriented, with excellent time management and decision‑making abilities.
- Self‑motivated, energetic, and adaptable with a passion for problem‑solving and working in ambiguous environments.
- Proficiency in English required; additional languages such as Arabic, Danish, Norwegian, Swedish, or Finnish preferred.
Benefits
Competitive total rewards package.
Strategic Renewals Manager employer: Imprivata
At Imprivata, we pride ourselves on being an exceptional employer that champions creativity and collaboration in a dynamic work environment. Our hybrid role of Strategic Renewals Manager in Uxbridge offers a competitive rewards package, a culture that celebrates diversity, and ample opportunities for professional growth, all while making a meaningful impact in the healthcare sector. Join us to be part of a team where your contributions are valued, and together we drive success for our customers and each other.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Renewals Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Imprivata on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Strategic Renewals Manager role.
✨Tip Number 2
Prepare for the interview by understanding Imprivata's products and services inside out. Be ready to discuss how your experience aligns with their mission of empowering healthcare organisations. Show them you’re not just another candidate, but someone who truly gets what they do!
✨Tip Number 3
Practice your negotiation skills! Since this role involves managing high-value contracts, be prepared to demonstrate your ability to negotiate effectively. Maybe even role-play with a friend to get comfortable with those tricky scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Imprivata.
We think you need these skills to ace Strategic Renewals Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team and making a difference in the healthcare sector.
Tailor Your Experience:Make sure to highlight your relevant experience in technology solution sales and managing renewals. We love seeing how your background aligns with what we do at Imprivata, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Imprivata
✨Know Your Stuff
Before the interview, dive deep into Imprivata's products and services. Understand how they empower healthcare organisations and what makes them unique. This knowledge will help you communicate effectively about how you can contribute to their mission.
✨Showcase Your Experience
Be ready to discuss your past experiences in managing renewals and upselling opportunities. Use specific examples that highlight your success in exceeding targets and building relationships with customers and partners. This will demonstrate your capability for the Strategic Renewals Manager role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to negotiate contracts or manage customer expectations. Practising these responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities at Imprivata. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
