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- Tasks: Lead the Sales Administration team and ensure top-notch compliance and service.
- Company: Join a fast-paced, regulated services environment in Harrogate.
- Benefits: Competitive salary, bonus, and a chance to make a real impact.
- Other info: Opportunity for professional growth in a high-performing team.
- Why this job: Be a key player in driving performance and improving processes.
- Qualifications: Experience in sales administration and strong leadership skills required.
The predicted salary is between 45000 - 50000 £ per year.
An excellent opportunity has arisen for an experienced Sales Administration Compliance Manager to join a fast paced, regulated services environment on an 18 month fixed term contract. This is a pivotal role responsible for leading the Sales Administration function, ensuring operational excellence, robust compliance and consistently high levels of service. You will play a key part in driving performance, improving processes and supporting both team and business success.
Key Responsibilities:
- Lead and oversee the day to day operations of the Sales Administration team
- Ensure delivery of accurate, efficient and customer focused administrative support
- Monitor, analyse and report on KPIs, performance metrics and service levels
- Coach, develop and motivate team members to achieve individual and team targets
- Ensure full compliance with FCA regulations, internal policies and control frameworks
- Manage escalations and resolve complex customer, lender or operational issues
- Build and maintain strong relationships with internal stakeholders and lender partners
- Identify, lead and implement process improvements to enhance efficiency and reduce errors
- Support high standards of customer service to drive satisfaction and repeat business
- Provide accurate MI and performance reporting to senior management
- Support training, onboarding and ongoing development of the team
This is a fantastic opportunity to join a professional, high performing environment in a key leadership role. You'll have the chance to make a real impact on both team performance and wider business outcomes over the duration of the contract.
Sales Administration Compliance Manager (FTC - 18 Months) employer: Impression Recruitment
Contact Detail:
Impression Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administration Compliance Manager (FTC - 18 Months)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how you can contribute to their success, especially in compliance and operational excellence.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to showcase your experience in leading teams and improving processes without sounding rehearsed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining our team in Harrogate.
We think you need these skills to ace Sales Administration Compliance Manager (FTC - 18 Months)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administration Compliance Manager role. Highlight your experience in compliance and team leadership, and don’t forget to mention any relevant KPIs you've managed.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've improved processes or driven performance in previous roles.
Showcase Your Compliance Knowledge: Since this role is all about compliance, make sure to showcase your understanding of FCA regulations and internal policies. We want to see that you can navigate the regulatory landscape with ease!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Impression Recruitment
✨Know Your Compliance Inside Out
Make sure you brush up on FCA regulations and internal policies relevant to the role. Being able to discuss these confidently will show that you're serious about compliance and understand its importance in a sales administration context.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past, especially in high-pressure environments. Highlight your coaching and development strategies, as this role requires motivating team members to hit their targets.
✨Be Data-Driven
Familiarise yourself with key performance indicators (KPIs) and metrics that are crucial for the role. Be ready to discuss how you've used data to drive performance improvements and make informed decisions in previous positions.
✨Build Relationships
Think about how you've successfully built relationships with stakeholders in the past. Be prepared to share specific examples of how you’ve managed escalations or resolved complex issues, as strong relationship management is key in this role.