At a Glance
- Tasks: Manage customer accounts, chase payments, and build strong relationships.
- Company: Join a reputable and forward-thinking business in Ripon.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Fast-paced role with autonomy and responsibility.
- Why this job: Make a direct impact on financial performance while developing your skills.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 28000 - 30000 € per year.
Location: Ripon
Salary: £28,000 – £30,000 per annum
Hours: Monday – Friday, 8:00 am – 5:00 pm
Are you a confident and detail driven Credit Controller looking to join a well established, forward thinking business? If so, this opportunity in Ripon could be the perfect next step in your career. This is a fantastic opportunity to join a reputable organisation where you will play a key role in supporting cash flow performance and maintaining strong customer relationships. As Credit Controller, you will take ownership of your own ledger, ensuring timely collection of payments while delivering a high standard of service. Working in a fast paced and dynamic environment, this role is ideal for someone who is proactive, commercially aware and confident communicating at all levels. You will be someone who enjoys problem solving, negotiating and building long term relationships with customers.
Key Responsibilities- Take full ownership of a portfolio of customer accounts including the setup of new accounts.
- Build and maintain strong, professional relationships with customers and internal stakeholders.
- Proactively manage and chase outstanding debt through phone, email and written communication.
- Drive cash collection performance and reduce aged debt in line with company targets.
- Investigate and resolve invoice queries efficiently, working cross functionally where required.
- Negotiate and agree repayment plans, ensuring commitments are adhered to.
- Escalate high risk or overdue accounts to the Credit Control Manager and support third party recovery where necessary.
- Maintain accurate and up to date customer records across all systems.
- Monitor and manage credit limits in line with company policy, escalating where appropriate.
- Support account reconciliations and ensure correct allocation of payments.
- Effectively prioritise workload in a changing environment, ensuring deadlines are met.
- Experience in a credit control role.
- Strong IT skills including Microsoft Office, particularly Excel and experience with finance systems.
- Excellent communication skills with a confident and professional telephone manner.
- Strong organisational skills with the ability to manage and prioritise a busy workload.
- High attention to detail with a structured and methodical approach.
- Strong negotiation and influencing skills with the ability to make sound judgements.
- A proactive team player with a positive and adaptable attitude.
In return, you will be joining a stable and growing business where your role will have a direct impact on financial performance. This is a varied and rewarding position offering autonomy, responsibility and the opportunity to develop within a supportive team environment. If you are driven, organised and thrive in a fast paced setting, you are encouraged to apply.
We are committed to supporting the principles of equal opportunities and prohibit discrimination/harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
Credit Controller in Ripon employer: Impression Recruitment
Join a reputable organisation in Ripon as a Credit Controller, where you will thrive in a supportive and dynamic work culture that values your contributions. With a focus on employee growth and development, this role offers autonomy and the chance to make a significant impact on financial performance while building strong relationships with customers. Enjoy a stable work environment with a commitment to equal opportunities, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Ripon
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who know about credit control. A friendly chat can lead to insider info on job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle specific scenarios, like negotiating repayment plans or resolving invoice queries. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you’ve got experience with finance systems or Excel, make sure to highlight that in conversations. We love seeing candidates who can demonstrate their expertise and how they can contribute to our cash flow performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for proactive team players who thrive in fast-paced environments like ours.
We think you need these skills to ace Credit Controller in Ripon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and showcases your strong IT skills. We want to see how you've managed customer accounts and driven cash collection performance in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive approach, problem-solving skills, and how you build relationships with customers.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects your confident and professional telephone manner. We love seeing examples of how you've effectively communicated in past positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Impression Recruitment
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators related to cash flow and debt collection. Be ready to discuss how you've successfully managed accounts in the past and any specific figures that highlight your achievements.
✨Showcase Your Communication Skills
This role requires excellent communication, so practice articulating your thoughts clearly. Prepare examples of how you've built relationships with customers or resolved disputes. Use the STAR method (Situation, Task, Action, Result) to structure your responses and show off your negotiation skills.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you handle challenging situations. Think of instances where you've had to investigate invoice queries or negotiate repayment plans. Highlight your proactive approach and how you’ve successfully navigated complex issues in previous roles.
✨Familiarise Yourself with Their Systems
Research the finance systems and tools commonly used in credit control. If you know what software the company uses, mention your experience with similar systems. This shows you're not just a good fit for the role but also ready to hit the ground running.
