At a Glance
- Tasks: Lead the Sales Administration team and ensure top-notch compliance and service.
- Company: Join a fast-paced, professional environment with a focus on excellence.
- Benefits: Competitive salary, bonus opportunities, and a supportive team culture.
- Other info: Opportunity for growth in a dynamic, KPI-driven setting.
- Why this job: Make a real impact on team performance and business success.
- Qualifications: Experience in sales support and strong leadership skills required.
An excellent opportunity has arisen for an experienced Sales Support Compliance Manager to join a fast paced, regulated services environment on an 18 month fixed term contract. This is a pivotal role responsible for leading the Sales Administration/support function, ensuring operational excellence, robust compliance and consistently high levels of service. You will play a key part in driving performance, improving processes and supporting both team and business success.
Key Responsibilities
- Lead and oversee the day to day operations of the Sales Administration team
- Ensure delivery of accurate, efficient and customer focused administrative support
- Monitor, analyse and report on KPIs, performance metrics and service levels
- Coach, develop and motivate team members to achieve individual and team targets
- Ensure full compliance with FCA regulations, internal policies and control frameworks
- Manage escalations and resolve complex customer, lender or operational issues
- Build and maintain strong relationships with internal stakeholders and lender partners
- Identify, lead and implement process improvements to enhance efficiency and reduce errors
- Support high standards of customer service to drive satisfaction and repeat business
- Provide accurate MI and performance reporting to senior management
- Support training, onboarding and ongoing development of the team
Skills & Experience
- Experience in a similar role required
- Strong leadership skills with proven ability to coach and develop teams
- Excellent organisational and problem solving abilities
- Strong communication and stakeholder management skills
- High attention to detail with a process driven approach
- Confident working in a fast paced, KPI led environment
- Strong IT literacy including CRM and reporting systems
- Proactive, positive and results focused mindset
Apply Today! This is a fantastic opportunity to join a professional, high performing environment in a key leadership role. You'll have the chance to make a real impact on both team performance and wider business outcomes over the duration of the contract.
Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination or harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
Sales Support Compliance Manager (FTC - 18 Months) in Harrogate employer: Impression Recruitment
Impression is an exceptional employer that fosters a dynamic and inclusive work culture in Harrogate, where employees are empowered to excel in their roles. With a strong focus on professional development, team collaboration, and operational excellence, you will have the opportunity to lead a high-performing Sales Administration team while driving meaningful improvements and ensuring compliance in a fast-paced environment. The company values its employees by offering competitive salaries, bonuses, and a supportive atmosphere that encourages growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Compliance Manager (FTC - 18 Months) in Harrogate
✨Dive into Industry Groups
Join compliance and risk management groups on platforms like LinkedIn and Facebook. These communities often share temp job postings and insights. You’d be surprised at how many temporary gigs float around through word of mouth!
✨Showcase Your Expertise
Consider creating content on compliance topics that get you noticed—think LinkedIn articles or even a blog. This not only shows off your knowledge but can grab the attention of companies like Impression Recruitment when they’re searching for someone to fill a temporary position.
✨Tap into Recruitment Agencies
Reach out to recruitment agencies that specialise in compliance and risk roles. They’re usually in touch with companies looking to fill temporary roles, which can save us a lot of time in our job search.
✨Go Local with Networking
Attend local compliance and risk seminars or workshops. Meeting professionals in our area can open up temp opportunities, and it’s a great way to make your face known in the industry—plus, you might even meet someone from Impression Recruitment!
We think you need these skills to ace Sales Support Compliance Manager (FTC - 18 Months) in Harrogate
Some tips for your application 🫡
Show Your Compliance Know-How:When you’re applying for a compliance-risk role like Sales Support Compliance Manager (FTC - 18 Months), make sure to highlight your understanding of industry regulations and risk management principles. Mention any relevant coursework, certifications, or projects that showcase your expertise in these areas—it's what sets you apart!
Highlight Your Analytical Skills:In the compliance-risk field, strong analytical skills are essential. Talk about your experiences that required critical thinking and data analysis, whether in past roles, internships, or academic projects. Show us how you've identified risks and implemented solutions in the past.
Tailor Your CV for the Temporary Role:Since this is a temporary role, focus on your availability and flexibility in your CV. Highlight any previous short-term roles or projects that demonstrate your ability to adapt quickly and deliver results in a fast-paced environment. This helps employers see you as an easy fit in their team!
A Concise Cover Letter is Key:Keep your cover letter short and focused! Explain why you're interested in the compliance-risk area specifically for this temporary position at Impression Recruitment. Mention what you hope to learn and achieve, showing your enthusiasm and motivation to contribute positively during your time there.
How to prepare for a job interview at Impression Recruitment
✨Know Your Compliance Basics
Make sure you're clued up on the key compliance and risk regulations pertinent to the industry you're applying to. Understanding frameworks like GDPR or AML will not only impress but also show that you’re ready to hit the ground running in your temporary role at Impression Recruitment.
✨Prepare for Scenarios
Expect scenario-based questions that test your problem-solving skills. They might ask how you'd handle a specific compliance issue. Think through real situations you’ve encountered in past roles or study hypothetical cases to showcase your analytical skills and practical judgement during the interview.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly to new environments and team dynamics. Share examples of how you’ve successfully adjusted to changes in past roles and how this flexibility can benefit Impression Recruitment in the short term.
✨Gather Your Technical Tools
Familiarise yourself with commonly used compliance tools or software, as they might come up in the interview. If you've used tools for risk assessments or compliance tracking, mention those and be ready to discuss how they can streamline processes at Impression Recruitment.
