At a Glance
- Tasks: Manage the end-to-end delivery of telecom services and circuits.
- Company: Dynamic telecommunications company with a focus on growth and development.
- Benefits: Competitive salary, hybrid work, ongoing training, and a supportive environment.
- Other info: Great career progression opportunities in a collaborative workplace.
- Why this job: Join a growing team and make an impact in the telecom industry.
- Qualifications: Experience in telecom provisioning and strong communication skills.
The predicted salary is between 30000 - 30000 £ per year.
Location: Harrogate
Salary: £30,000 per annum
Hours: Monday - Friday, 9:00am - 5:30pm
Hybrid: 3 days per week working from home
We are seeking a proactive Provisioning Coordinator to support the end to end delivery of telecommunications circuits and services. This role is key to ensuring accurate, timely provisioning across multiple customer projects while maintaining strong supplier and stakeholder relationships.
Key Responsibilities
- Manage end to end provisioning of circuits and services (Ethernet, FTTC, SD-WAN, VoIP, Porting, etc.)
- Track orders, manage supplier communication and handle escalations
- Ensure delivery within SLAs and internal KPIs
- Update systems and maintain accurate records
- Communicate progress and issues to customers and stakeholders
- Support reporting and data accuracy requirements
- Identify and elevate risks or delays early
- Follow internal processes and regulatory guidelines (e.g. Ofcom)
- Support continuous improvement initiatives
Experience Required
- Experience in provisioning, telecoms, service delivery or coordination role
- Strong communication and stakeholder management skills
- Excellent organisation and ability to manage multiple tasks
- High attention to detail and accuracy
- Proactive, customer focused and self motivated
- Competent in Microsoft Office and internal systems
In return, the successful Provisioning Coordinator will benefit from a competitive salary of £30,000 per annum, excellent company benefits, ongoing training and development opportunities, a supportive working environment and the opportunity to build a long‑term career within a growing business.
