At a Glance
- Tasks: Manage customer accounts, chase payments, and build strong relationships.
- Company: Join a reputable and forward-thinking business in Ripon.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Dynamic role with autonomy and responsibility in a growing company.
- Why this job: Make a direct impact on financial performance while developing your skills.
- Qualifications: Experience in credit control and strong IT skills required.
The predicted salary is between 28000 - 30000 £ per year.
Location: Ripon
Salary: £28,000 - £30,000 per annum
Hours: Monday - Friday, 8:00 am - 5:00 pm
Are you a confident and detail driven Credit Controller looking to join a well established, forward thinking business? If so, this opportunity in Ripon could be the perfect next step in your career. This is a fantastic opportunity to join a reputable organisation where you will play a key role in supporting cash flow performance and maintaining strong customer relationships.
As Credit Controller, you will take ownership of your own ledger, ensuring timely collection of payments while delivering a high standard of service. Working in a fast paced and dynamic environment, this role is ideal for someone who is proactive, commercially aware and confident communicating at all levels. You will be someone who enjoys problem solving, negotiating and building long term relationships with customers.
Key Responsibilities- Take full ownership of a portfolio of customer accounts including the setup of new accounts.
- Build and maintain strong, professional relationships with customers and internal stakeholders.
- Proactively manage and chase outstanding debt through phone, email and written communication.
- Drive cash collection performance and reduce aged debt in line with company targets.
- Investigate and resolve invoice queries efficiently, working cross functionally where required.
- Negotiate and agree repayment plans, ensuring commitments are adhered to.
- Escalate high risk or overdue accounts to the Credit Control Manager and support third party recovery where necessary.
- Maintain accurate and up to date customer records across all systems.
- Monitor and manage credit limits in line with company policy, escalating where appropriate.
- Support account reconciliations and ensure correct allocation of payments.
- Effectively prioritise workload in a changing environment, ensuring deadlines are met.
- Experience in a credit control role.
- Strong IT skills including Microsoft Office, particularly Excel and experience with finance systems.
- Excellent communication skills with a confident and professional telephone manner.
- Strong organisational skills with the ability to manage and prioritise a busy workload.
- High attention to detail with a structured and methodical approach.
- Strong negotiation and influencing skills with the ability to make sound judgements.
- A proactive team player with a positive and adaptable attitude.
In return, you will be joining a stable and growing business where your role will have a direct impact on financial performance. This is a varied and rewarding position offering autonomy, responsibility and the opportunity to develop within a supportive team environment. If you are driven, organised and thrive in a fast paced setting, you will be responsible for efficiently managing customer credit and ensuring timely collections.
Here we are committed to supporting the principles of equal opportunities and prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
Credit Controller in Harrogate employer: Impression Recruitment
Join a reputable organisation in Ripon that values its employees and fosters a supportive work culture. As a Credit Controller, you will enjoy a competitive salary, autonomy in your role, and opportunities for professional growth within a dynamic team. The company is committed to equal opportunities and creating a positive environment where your contributions directly impact financial performance.
