At a Glance
- Tasks: Manage customer accounts, chase payments, and build strong relationships.
- Company: Join a reputable and forward-thinking business in Ripon.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Dynamic role with autonomy and responsibility in a growing company.
- Why this job: Make a real impact on cash flow while developing your negotiation skills.
- Qualifications: Experience in credit control and strong IT skills required.
The predicted salary is between 28000 - 30000 € per year.
Location: Ripon
Salary: £28,000 – £30,000 per annum
Hours: Monday – Friday, 8:00 am – 5:00 pm
Are you a confident and detail driven Credit Controller looking to join a well established, forward thinking business? If so, this opportunity in Ripon could be the perfect next step in your career. This is a fantastic opportunity to join a reputable organisation where you will play a key role in supporting cash flow performance and maintaining strong customer relationships.
As Credit Controller, you will take ownership of your own ledger, ensuring timely collection of payments while delivering a high standard of service. Working in a fast paced and dynamic environment, this role is ideal for someone who is proactive, commercially aware and confident communicating at all levels. You will be someone who enjoys problem solving, negotiating and building long term relationships with customers.
Key Responsibilities- Take full ownership of a portfolio of customer accounts including the setup of new accounts.
- Build and maintain strong, professional relationships with customers and internal stakeholders.
- Proactively manage and chase outstanding debt through phone, email and written communication.
- Drive cash collection performance and reduce aged debt in line with company targets.
- Investigate and resolve invoice queries efficiently, working cross functionally where required.
- Negotiate and agree repayment plans, ensuring commitments are adhered to.
- Escalate high risk or overdue accounts to the Credit Control Manager and support third party recovery where necessary.
- Maintain accurate and up to date customer records across all systems.
- Monitor and manage credit limits in line with company policy, escalating where appropriate.
- Support account reconciliations and ensure correct allocation of payments.
- Effectively prioritise workload in a changing environment, ensuring deadlines are met.
- Experience in a credit control role.
- Strong IT skills including Microsoft Office, particularly Excel and experience with finance systems.
- Excellent communication skills with a confident and professional telephone manner.
- Strong organisational skills with the ability to manage and prioritise a busy workload.
- High attention to detail with a structured and methodical approach.
- Strong negotiation and influencing skills with the ability to make sound judgements.
- A proactive team player with a positive and adaptable attitude.
In return, you will be joining a stable and growing business where your role will have a direct impact on financial performance. This is a varied and rewarding position offering autonomy, responsibility and the opportunity to develop within a supportive team environment. If you are driven, organised and thrive in a fast paced setting, you are encouraged to apply.
We are committed to supporting the principles of equal opportunities and prohibit discrimination/harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
Credit Controller employer: Impression Recruitment
Join a reputable organisation in Ripon as a Credit Controller, where you will enjoy a supportive work culture that values autonomy and responsibility. With a focus on employee growth, this role offers the chance to make a direct impact on financial performance while building strong relationships with customers in a dynamic environment. Benefit from a stable and forward-thinking business that prioritises equal opportunities and fosters a collaborative team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you can showcase your problem-solving skills and your ability to build relationships with customers. We want you to shine!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, it’s super easy to navigate and keeps everything in one place.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience in credit control and any specific achievements that demonstrate your skills in managing customer accounts and collections.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive approach, problem-solving skills, and how you can contribute to maintaining strong customer relationships.
Showcase Your Communication Skills:Since excellent communication is key in this role, make sure to showcase your ability to communicate effectively in your application. Whether it's through your CV or cover letter, let us see your confident and professional tone!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Impression Recruitment
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators related to cash flow and debt collection. Be ready to discuss how you've successfully managed accounts in the past and any specific figures that highlight your achievements.
✨Showcase Your Communication Skills
This role requires excellent communication, so practice articulating your thoughts clearly. Prepare examples of how you've built relationships with customers or resolved disputes. Think about how you can convey your professional telephone manner during the interview.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss specific challenges you've faced in credit control and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will show your proactive approach and ability to think on your feet.
✨Familiarise Yourself with Their Systems
Research the finance systems and tools commonly used in credit control. If you know what software the company uses, mention your experience with similar systems. This shows you're not just a good fit for the role but also ready to hit the ground running.
