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- Tasks: Manage customer accounts and ensure smooth delivery of international shipments.
- Company: Growing, internationally connected freight provider with a collaborative culture.
- Benefits: Competitive salary, development opportunities, and a supportive team environment.
- Why this job: Join a dynamic team and make an impact in global logistics.
- Qualifications: Experience in freight forwarding or logistics and strong customer relationship skills.
- Other info: Fast-paced role with opportunities for career growth.
The predicted salary is between 28000 - 30000 £ per year.
Location: BD17
Salary: £28,000 - £30,000 per annum
Hours: Monday to Friday: 9am - 5.15pm
We are currently partnering with a growing, internationally connected freight provider to appoint a Client Services Coordinator within their operations team. This is an excellent opportunity for someone with a background in freight forwarding or shipping who enjoys working in a fast moving, customer centric environment. This role offers the chance to work with global clients and play a key part in ensuring the smooth delivery of international shipments.
Joining a collaborative operations team, you will be responsible for managing a portfolio of customer accounts, ensuring shipments are handled efficiently from booking through to completion. You will act as a key point of contact, building strong relationships while ensuring service levels remain consistently high. This is a hands-on role suited to someone who is detail oriented, organised and confident dealing with multiple stakeholders across different regions.
Duties as Client Services Coordinator:
- Acting as a primary contact for customers, handling day to day queries and providing updates on shipments
- Coordinating international freight bookings and ensuring all relevant details are captured accurately
- Communicating with overseas partners, carriers and third party providers to manage shipment progress
- Preparing and reviewing shipping documentation to ensure compliance and accuracy
- Managing shared communication channels and prioritising workload effectively
- Proactively identifying and resolving issues to minimise disruption to customers
- Supporting continuous improvement within the team by suggesting more efficient ways of working
- Building strong working relationships with both internal teams and external partners
About You
We are looking for candidates who bring previous experience within freight forwarding, shipping, or logistics operations and who are confident managing customer relationships in a fast paced setting. You will ideally have:
- Experience coordinating import/export shipments
- A strong customer first approach with the ability to build lasting relationships
- Excellent organisational skills and the ability to juggle multiple tasks
Why Apply?
- Join a business with a strong international presence and ambitious growth plans
- Be part of a supportive, team driven environment
- Gain exposure to global logistics operations and key client accounts
- Competitive salary and benefits, with opportunities for development
If you are currently working in freight forwarding or logistics and are ready for a fresh challenge in a forward thinking business, we would be keen to speak with you. Apply now or get in touch for a confidential conversation.
Client Services Coordinator - Freight Forwarding in Shipley employer: IMPRESSION RECRUITMENT LIMITED
Contact Detail:
IMPRESSION RECRUITMENT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Coordinator - Freight Forwarding in Shipley
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding and logistics industry. Attend events, join online forums, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Client Services Coordinator role.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their services and how they handle international shipments. This will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully managed multiple tasks or resolved issues in a fast-paced environment. This will demonstrate that you’re the detail-oriented candidate they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining a forward-thinking business in the freight forwarding sector.
We think you need these skills to ace Client Services Coordinator - Freight Forwarding in Shipley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in freight forwarding or shipping. We want to see how your skills match the role, so don’t be shy about showcasing your customer service and organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. We love seeing enthusiasm and a personal touch!
Showcase Your Communication Skills: As a Client Services Coordinator, communication is key. In your application, give examples of how you've effectively managed customer relationships and resolved issues in the past. We want to know you can handle multiple stakeholders with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at IMPRESSION RECRUITMENT LIMITED
✨Know Your Freight Forwarding Stuff
Make sure you brush up on your knowledge of freight forwarding and shipping processes. Understand the key terms and concepts, as well as the specific duties of a Client Services Coordinator. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've successfully managed customer relationships or resolved issues. Highlight your ability to communicate effectively with different stakeholders, as this is crucial for the role. Remember, they want someone who can keep clients happy!
✨Be Organised and Detail-Oriented
Since the job requires juggling multiple tasks, demonstrate your organisational skills during the interview. You could mention tools or methods you use to stay organised, or share a time when your attention to detail made a difference in your work. This will show them you’re the right fit for their fast-paced environment.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s operations, team dynamics, or growth plans. This not only shows your interest but also gives you insight into whether the company aligns with your career goals. Plus, it’s a great way to engage with the interviewers and leave a lasting impression.