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- Tasks: Manage accounts, negotiate payments, and resolve outstanding debts with top-notch customer service.
- Company: Join a dynamic and rapidly expanding company in Guiseley, making a real impact.
- Benefits: Enjoy hybrid working options and a competitive salary of £24,000 - £26,000 per annum.
- Why this job: Be part of a forward-thinking team and enhance your problem-solving and communication skills.
- Qualifications: Strong communication skills and a drive to succeed are essential; previous experience is a plus.
- Other info: Work Monday to Friday, 9:00 AM - 5:00 PM, with the chance to work from home after probation.
The predicted salary is between 24000 - 26000 £ per year.
Role: Collections & Recovery Agent Location : Guiseley, LS20 Salary : £24,000 – £26,000 per annum Hours : Monday – Friday, 9:00 AM – 5:00 PM Hybrid Working : 2 days per week from home (after probation) About Our Client: Our client a dynamic, rapidly expanding company in Guiseley, is seeking an Collections & Recovery Agent to join their growing team. This is a fantastic opportunity to become an integral part of a forward-thinking business and play a pivotal role in their internal growth. The Role: As a Collections & Recovery Agent , you will manage accounts with excellence, ensuring that clients receive top-tier customer service while contributing to the success of the collections process. If you are a problem solver with a strong drive to succeed, and you possess exceptional communication skills, we would love to hear from you. Key Responsibilities: Reach out to customers via phone, email, and written correspondence to negotiate payment arrangements and resolve outstanding debts. Collaborate with internal teams, to resolve customer inquiries and disputes. Investigate delinquent accounts, analyse issues, and develop strategies for resolution. Work with the legal recoveries team to manage accounts requiring legal intervention, ensuring compliance with all legal …
Collections & Recovery Agent employer: IMPRESSION RECRUITMENT LIMITED
Contact Detail:
IMPRESSION RECRUITMENT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections & Recovery Agent
✨Tip Number 1
Familiarize yourself with the collections process and legal requirements in debt recovery. Understanding these aspects will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your communication skills, especially in negotiation scenarios. Role-playing different customer interactions can prepare you for the types of conversations you'll have as a Collections & Recovery Agent.
✨Tip Number 3
Research our client’s company culture and values. Being able to align your personal values with theirs during discussions can set you apart from other candidates.
✨Tip Number 4
Prepare examples from your past experiences that showcase your problem-solving abilities and customer service skills. Specific anecdotes can illustrate your fit for the role effectively.
We think you need these skills to ace Collections & Recovery Agent
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Collections & Recovery Agent position. Highlight key responsibilities and required skills, such as communication and problem-solving abilities, in your application.
Tailor Your CV: Customize your CV to reflect relevant experience in collections or customer service. Use specific examples that demonstrate your ability to negotiate and resolve issues effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with their needs and provide examples of past successes in similar positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at IMPRESSION RECRUITMENT LIMITED
✨Showcase Your Communication Skills
As a Collections & Recovery Agent, exceptional communication is key. Be prepared to demonstrate your ability to negotiate and resolve issues effectively during the interview. Use examples from your past experiences where you successfully handled difficult conversations.
✨Understand the Collections Process
Familiarize yourself with the collections process and relevant regulations. Showing that you have a solid understanding of how collections work will impress the interviewers and demonstrate your commitment to the role.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific situations related to debt recovery. Prepare by thinking through potential scenarios and your approach to resolving them, highlighting your analytical skills and strategic thinking.
✨Research the Company Culture
Since the company is described as dynamic and forward-thinking, make sure to research their values and culture. During the interview, express how your personal values align with theirs and how you can contribute to their growth.
