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For Companies At a Glance
- Tasks: Be the face of IMPRESS, delivering world-class customer experiences and achieving sales targets.
- Company: Join the largest digital orthodontic clinic chain in Europe, revolutionising smiles.
- Benefits: Attractive compensation, permanent contract, discounts on treatments, and comprehensive training.
- Other info: Dynamic environment with impressive career development opportunities and a culture of inclusion.
- Why this job: Make a real difference by helping people smile with confidence every day.
- Qualifications: Sales experience, energetic personality, and excellent communication skills required.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Impress is the No.1 chain of technology‑enabled orthodontic clinics in Europe, redefining how orthodontic care is delivered through a unique combination of medical expertise, advanced technology, and fully digital patient journeys.
In just a few years, we have expanded across multiple European markets, treated hundreds of thousands of patients, and built one of the fastest‑growing HealthTech platforms in the region.
At Impress, we are building the future of orthodontics — and we’re looking for ambitious people who want to help shape it.
We’re looking for our next treatment coordinator; this role would be centered in providing an excellent service to our patients.
Why Join Us
- Attractive Compensation Package based on experience and expectations.
- Incentive program linked to KPIs.
- Permanent full‑time contract, 40 hours per week.
- Modern, beautifully designed clinics with high‑end equipment.
- Special discounts & benefits on treatments, aligners, and products.
- Comprehensive training for professional growth.
- Support team to help out with administrative procedures.
- Dynamic, unique, and fast‑paced environment with impressive career development opportunities.
Responsibilities
- Be the face of IMPRESS, deliver a world‑class experience for every customer.
- Achieve KPIs and sales targets.
- Call and follow‑up with customers to drive sales.
- Provide our customers with information about IMPRESS oral care products.
- Keep accurate records of customer interactions and activities for improving the patient journey.
- Help patients to finance their treatments.
- Coordinate with the booking agents and patient care for smooth appointment planning.
- Work with your team to create a positive, high‑energy atmosphere.
Requirements
- 2+ years experience in a successful sales position with B2C and F2F experience.
- Previous experience in the dental industry will be a plus.
- Energetic, well‑organised and team spirited.
- Numbers‑driven for sales and improving conversion rates.
- Passionate for customer relation maintenance.
- Excellent presentational skills for treatment introduction.
- Excellent verbal and written communication skills.
- Being able to travel across the 2 clinics in London as per the need of the business.
Diversity and Inclusion
We cultivate a culture of inclusion and diversity. We celebrate our employees’ individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor.
Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results.
Join us today and make a difference, one smile at a time!
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Treatment Coordinator employer: Impress
Contact Detail:
Impress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Treatment Coordinator
✨Tip Number 1
Get to know IMPRESS inside out! Familiarise yourself with our services and values so you can chat confidently about how we help people smile. This will show your passion and commitment during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to sales and customer service. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Treatment Coordinator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping people shine through! We want to see how much you care about making a difference in our customers' lives and how that aligns with our mission at IMPRESS.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in sales or the dental industry. We love seeing how your background fits with what we do, so don’t be shy about showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and gets straight to the heart of why you’d be a great fit for the Treatment Coordinator role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Impress
✨Know Your Stuff
Before the interview, dive deep into IMPRESS and its mission. Understand their unique approach to orthodontics and how they blend medical expertise with digitalisation. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their vision.
✨Showcase Your Sales Skills
Since the role is all about achieving KPIs and driving sales, prepare specific examples from your past experiences where you successfully met or exceeded targets. Be ready to discuss your strategies and how you maintained customer relationships, as this will highlight your suitability for the Treatment Coordinator position.
✨Bring Energy and Positivity
IMPRESS values a high-energy atmosphere, so let your enthusiasm shine through during the interview. Practice your body language and tone to ensure you come across as energetic and team-spirited. Remember, they want someone who can create a positive experience for customers!
✨Prepare Questions
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if IMPRESS is the right fit for you.