Treatment Coordinator

Treatment Coordinator

Sheffield Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the face of IMPRESS, delivering world-class customer experiences and achieving sales targets.
  • Company: Join IMPRESS, Europe's leading digital orthodontic clinic chain revolutionising smiles.
  • Benefits: Attractive compensation, permanent contract, discounts on treatments, and comprehensive training.
  • Why this job: Make a real difference in people's lives while growing your career in a dynamic environment.
  • Qualifications: Sales experience, excellent communication skills, and a passion for customer relations.
  • Other info: Diverse and inclusive culture with impressive career development opportunities.

The predicted salary is between 36000 - 60000 £ per year.

We are IMPRESS . We believe everyone deserves a smile they’ll love.

Join the IMPRESS Growing Team as a Treatment Coordinator and Help People Smile with Confidence!

🏆About Us:

We are IMPRESS , the largest chain of digital orthodontic clinics in Europe, revolutionising the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalization has earned us recognition as one of the top fastest-growing HealthTech companies by Forbes . Born in Barcelona in 2019, we have expanded across 8 countries with more than 140 locations, offering leading care and state-of-the-art technology.

🌟Why Join Us:

  • Attractive Compensation Package based on experience and expectations.
  • Incentive program linked to KPIs.
  • Permanent Full-time contract, 40 hours per week.
  • Modern, beautifully designed clinics with high-end equipment.
  • Special discounts & benefits on treatments, aligners, and products.
  • Comprehensive training for professional growth.
  • Support team to help out with administrative procedures.
  • Dynamic, unique, and fast-paced environment with impressive career development opportunities.

🔥Responsibilities:

  • Be the face of IMPRESS , deliver a world-class experience for every customer.
  • Achieve KPIs and sales targets.
  • Call and follow-up with customers to drive sales.
  • Provide our customers with information about IMPRESS oral care products.
  • Keep accurate records of customer interactions and activities for improving the patient journey.
  • Help patients to finance their treatments.
  • Coordinate with the booking agents and patient care for smooth appointment planning.
  • Work with your team to create a positive, high-energy atmosphere.

🎯Requirements:

  • Experience in a successful sales position with B2C and F2F experience, previous experience in the dental industry will be a plus.
  • Energetic, well-organised and team spirited.
  • Numbers-driven for sales and improving conversion rates.
  • Passionate for customer relation maintenance.
  • Excellent presentational skills for treatment introduction.
  • Excellent verbal and written communication skills.

🤝Diversity and Inclusion:

We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor.

Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results.

Join us today and make a difference, one smile at a time!

Treatment Coordinator employer: Impress

At IMPRESS, we pride ourselves on being a leading employer in the HealthTech sector, offering a dynamic and inclusive work environment where every team member can thrive. With modern clinics equipped with state-of-the-art technology, we provide comprehensive training and impressive career development opportunities, ensuring that our Treatment Coordinators not only contribute to transforming smiles but also grow professionally. Join us in our mission to revolutionise orthodontics while enjoying attractive compensation packages and unique benefits that make every day rewarding.
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Contact Detail:

Impress Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Treatment Coordinator

Tip Number 1

Get to know IMPRESS inside out! Familiarise yourself with our services and values so you can chat confidently about how we help people smile. This will show your passion and commitment during interviews.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 3

Practice makes perfect! Prepare for common interview questions related to sales and customer service. Role-play with a friend to boost your confidence and refine your answers.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.

We think you need these skills to ace Treatment Coordinator

Sales Experience
B2C Sales
F2F Sales
Customer Relationship Management
Excellent Verbal Communication Skills
Excellent Written Communication Skills
Organisational Skills
Teamwork
KPI Achievement
Presentation Skills
Customer Service
Attention to Detail
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for helping people shine through. We want to see how much you care about making a difference in our customers' lives and how that aligns with our mission at IMPRESS.

Tailor Your CV: Make sure your CV is tailored to the Treatment Coordinator role. Highlight any relevant experience in sales or the dental industry, and don’t forget to showcase your excellent communication skills – they’re key for us!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Use bullet points where necessary to make your achievements stand out!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the IMPRESS team!

How to prepare for a job interview at Impress

Know Your Stuff

Before the interview, dive deep into IMPRESS and its mission. Understand their unique approach to orthodontics and how they blend medical expertise with digitalisation. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their vision.

Showcase Your Sales Skills

Since the role is all about achieving KPIs and driving sales, prepare specific examples from your past experiences where you successfully met or exceeded targets. Be ready to discuss your strategies and how you maintained customer relationships, as this will highlight your suitability for the Treatment Coordinator position.

Be Energetic and Engaging

As the face of IMPRESS, your energy and enthusiasm are crucial. Practice your presentation skills and ensure you can communicate clearly and confidently. A positive attitude will resonate well with the interviewers, showing them that you can create a high-energy atmosphere in the clinic.

Ask Thoughtful Questions

Prepare some insightful questions about the company culture, team dynamics, and growth opportunities within IMPRESS. This shows your genuine interest in the role and helps you gauge if the company aligns with your career aspirations. Plus, it’s a great way to engage with your interviewers!

Treatment Coordinator
Impress
Location: Sheffield

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