At a Glance
- Tasks: Be the face of Impress, delivering world-class service and achieving sales targets.
- Company: Join Europe's No.1 tech-enabled orthodontic clinic chain, redefining patient care.
- Benefits: Attractive compensation, incentives, discounts on treatments, and comprehensive training.
- Other info: Dynamic environment with impressive career development opportunities and a culture of inclusion.
- Why this job: Shape the future of orthodontics while making a real impact on patients' smiles.
- Qualifications: 2+ years in sales, energetic, organised, and passionate about customer relations.
The predicted salary is between 30000 - 40000 £ per year.
Impress is the No.1 chain of technology-enabled orthodontic clinics in Europe, redefining how orthodontic care is delivered through a unique combination of medical expertise, advanced technology, and fully digital patient journeys. In just a few years, we have expanded across multiple European markets, treated hundreds of thousands of patients, and built one of the fastest-growing HealthTech platforms in the region. At Impress, we are building the future of orthodontics — and we’re looking for ambitious people who want to help shape it.
We're looking for our next treatment coordinator; this role would be centered in providing an excellent service to our patients.
Why Join Us
- Attractive Compensation Package based on experience and expectations.
- Incentive program linked to KPIs.
- Permanant full-time contract, 40 hours per week.
- Modern, beautifully designed clinics with high-end equipment.
- Special discounts & benefits on treatments, aligners, and products.
- Comprehensive training for professional growth.
- Support team to help out with administrative procedures.
- Dynamic, unique, and fast-paced environment with impressive career development opportunities.
Responsibilities
- Be the face of IMPRESS, deliver a world-class experience for every customer.
- Achieve KPIs and sales targets.
- Call and follow-up with customers to drive sales.
- Provide our customers with information about IMPRESS oral care products.
- Keep accurate records of customer interactions and activities for improving the patient journey.
- Help patients to finance their treatments.
- Coordinate with the booking agents and patient care for smooth appointment planning.
- Work with your team to create a positive, high-energy atmosphere.
Requirements
- 2+ years experience in a successful sales position with B2C and F2F experience.
- Previous experience in the dental industry will be a plus.
- Energetic, well-organised and team spirited.
- Numbers-driven for sales and improving conversion rates.
- Passionate for customer relation maintenance.
- Excellent presentational skills for treatment introduction.
- Excellent verbal and written communication skills.
- Being able to travel across the 2 clinics in London as per the need of the business.
Diversity and Inclusion
We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor. Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results. Join us today and make a difference, one smile at a time!
Sales Associate (Treatment Coordinator) employer: Impress
At Impress, we pride ourselves on being a leading employer in the HealthTech sector, offering an attractive compensation package and a dynamic work environment that fosters professional growth. Our modern clinics are equipped with cutting-edge technology, and we provide comprehensive training to ensure our employees excel in their roles while enjoying unique benefits such as discounts on treatments. Join us in shaping the future of orthodontics and experience a culture that values diversity, teamwork, and career development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate (Treatment Coordinator)
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Impress.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Impress.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Impress, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Sales Associate (Treatment Coordinator)
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Impress.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Impress.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Impress. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Impress. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Impress
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Impress’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
