At a Glance
- Tasks: Be the face of IMPRESS, delivering world-class customer experiences and achieving sales targets.
- Company: Join IMPRESS, Europe's largest digital orthodontic clinic chain, revolutionising smiles.
- Benefits: Attractive pay, permanent contract, discounts on treatments, and comprehensive training.
- Other info: Dynamic environment with impressive career growth opportunities and a focus on diversity.
- Why this job: Make a real difference in people's lives by helping them smile with confidence.
- Qualifications: 3+ years in sales, energetic, organised, and passionate about customer relations.
The predicted salary is between 36000 - 60000 £ per year.
We are IMPRESS, the largest chain of digital orthodontic clinics in Europe, revolutionising the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalisation has earned us recognition as one of the top fastest-growing HealthTech companies by Forbes. Born in Barcelona in 2019, we have expanded across 10 countries with more than 120 locations, offering leading care and state-of-the-art technology.
Why Join Us:
- Attractive Compensation Package based on experience and expectations.
- Incentive program linked to KPIs.
- Permanently Full-time contract, 40 hours per week.
- Modern, beautifully designed clinics with high-end equipment.
- Special discounts & benefits on treatments, aligners, and products.
- Comprehensive training for professional growth.
- Support team to help out with administrative procedures.
- Dynamic, unique, and fast-paced environment with impressive career development opportunities.
Responsibilities:
- Be the face of IMPRESS, deliver a world-class experience for every customer.
- Achieve KPIs and sales targets.
- Call and follow-up with customers to drive sales.
- Provide our customers with information about IMPRESS oral care products.
- Keep accurate records of customer interactions and activities for improving the patient journey.
- Help patients to finance their treatments.
- Coordinate with the booking agents and patient care for smooth appointment planning.
- Work with your team to create a positive, high-energy atmosphere.
Requirements:
- 3+ years experience in a successful sales position with B2C and F2F experience.
- Previous experience in the dental industry will be a plus.
- Energetic, well-organised and team spirited.
- Numbers-driven for sales and improving conversion rates.
- Passionate for customer relation maintenance.
- Excellent presentational skills for treatment introduction.
- Excellent verbal and written communication skills.
- Being able to travel across the 2 clinics in London as per the need of the business.
Diversity and Inclusion: We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor. Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results. Join us today and make a difference, one smile at a time!
Treatment Coordinator in Manchester employer: Impress
At IMPRESS, we pride ourselves on being a leading employer in the HealthTech sector, offering a vibrant work culture that fosters professional growth and inclusivity. Our Treatment Coordinators enjoy an attractive compensation package, comprehensive training, and the opportunity to work in modern clinics equipped with state-of-the-art technology, all while making a meaningful impact on our customers' lives. Join us in our mission to revolutionise orthodontics and help people smile with confidence!
StudySmarter Expert Advice🤫
We think this is how you could land Treatment Coordinator in Manchester
✨Tip Number 1
Get to know the company inside out! Research Impress and understand their mission, values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for helping people smile.
✨Tip Number 2
Practice your pitch! You’ll want to nail that first impression, so rehearse how you’d introduce yourself and your experience. Make it engaging and relevant to the Treatment Coordinator role – think about how your skills can help Impress achieve its goals.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn, and don’t be shy about reaching out. Ask them about their experiences at Impress and any tips they might have for you. It’s all about making those connections!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Impress team. Don’t miss out on this opportunity to make a difference!
We think you need these skills to ace Treatment Coordinator in Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about helping people smile and your excitement for joining our dynamic team at IMPRESS.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in sales and customer service. We love seeing how your skills align with what we’re looking for in a Treatment Coordinator!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Impress
✨Know Your Stuff
Before the interview, make sure you research Impress and its unique approach to orthodontics. Understand their products and services, and be ready to discuss how your experience aligns with their mission of helping people smile with confidence.
✨Showcase Your Sales Skills
Since the role is sales-driven, prepare specific examples from your past experiences where you successfully achieved KPIs or sales targets. Highlight your B2C and F2F experience, and be ready to explain how you can bring that success to Impress.
✨Be Personable and Energetic
As a Treatment Coordinator, you'll be the face of Impress. Practice your communication skills and ensure you come across as friendly and approachable. Show your passion for customer relations and how you can create a positive atmosphere for both patients and your team.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you determine if Impress is the right fit for you.
