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For Companies At a Glance
- Tasks: Be the face of IMPRESS, delivering world-class customer experiences and achieving sales targets.
- Company: Join the largest digital orthodontic chain in Europe, revolutionising smiles with cutting-edge technology.
- Benefits: Attractive compensation, discounts on treatments, and comprehensive training for professional growth.
- Why this job: Make a real impact in a dynamic environment while developing your career in health tech.
- Qualifications: 3+ years in sales, preferably with B2C experience; dental industry knowledge is a plus.
- Other info: Join a diverse team that values inclusion and celebrates individual strengths.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Location: Edinburgh, Scotland, United Kingdom
About Us
IMPRESS is the largest chain of digital orthodontic clinics in Europe, revolutionising the invisible orthodontic sector and bringing smiles to people's faces. The company was born in Barcelona in 2019 and has expanded across 10 countries with more than 140 locations, offering leading care and stateâofâtheâart technology. It has been recognized as one of the top fastestâgrowing HealthTech companies by Forbes.
Why Join Us
- Attractive Compensation Package based on experience and expectations
- Incentive program linked to KPIs
- Permanent fullâtime contract, 40 hours per week
- Modern, beautifully designed clinics with highâend equipment
- Special discounts and benefits on treatments, aligners, and products
- Access to IMPRESS Club Benefits for discounts with partner brands
- Comprehensive training for professional growth
- Support team to help out with administrative procedures
- Dynamic, unique, and fastâpaced environment with impressive career development opportunities
Responsibilities
- Be the face of IMPRESS, deliver a worldâclass experience for every customer
- Achieve KPIs and sales targets
- Call and followâup with customers to drive sales
- Provide customers with information about IMPRESS oral care products
- Keep accurate records of customer interactions and activities for improving the patient journey
- Help patients to finance their treatments
- Coordinate with booking agents and patient care for smooth appointment planning
- Work with the team to create a positive, highâenergy atmosphere
Requirements
- 3+ years experience in a successful sales position with B2C and F2F experience
- Previous experience in the dental industry will be a plus
- Energetic, wellâorganised and team spirited
- Numbersâdriven for sales and improving conversion rates
- Passionate about customer relation maintenance
- Excellent presentational skills for treatment introduction
- Excellent verbal and written communication skills
- Ability to travel across clinics in the UK, as per the need of the business
Diversity and Inclusion
We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor. Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results.
Seniority level: Associate
Employment type: Fullâtime
Job function: Sales and Customer Service
If you're interested in joining our team, please apply through our website.
Treatment Coordinator in Edinburgh employer: Impress
Contact Detail:
Impress Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Treatment Coordinator in Edinburgh
â¨Tip Number 1
Get to know the company inside out! Research IMPRESS, its values, and what makes it tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
â¨Tip Number 2
Practice your pitch! Youâll want to nail that first impression, so prepare a brief introduction about yourself that highlights your experience and why youâre the perfect fit for the Treatment Coordinator role.
â¨Tip Number 3
Show off your people skills! As a Treatment Coordinator, youâll be the face of IMPRESS, so be ready to demonstrate how you can create a positive, high-energy atmosphere and connect with customers effortlessly.
â¨Tip Number 4
Donât forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. Itâs a great way to keep you on their radar and show your enthusiasm for the role.
We think you need these skills to ace Treatment Coordinator in Edinburgh
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining IMPRESS and making a difference in the dental industry.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in sales and customer service. We love seeing how your background aligns with our mission and values!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluffâjust show us what you've got!
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the role. We canât wait to hear from you!
How to prepare for a job interview at Impress
â¨Know Your Stuff
Before the interview, make sure you research IMPRESS and its innovative approach to orthodontics. Familiarise yourself with their products and services, as well as their company culture. This will not only show your enthusiasm but also help you answer questions more confidently.
â¨Showcase Your Sales Skills
Since the role requires a strong sales background, prepare specific examples from your previous experience where you successfully met or exceeded sales targets. Be ready to discuss how you can apply those skills to achieve KPIs at IMPRESS.
â¨Demonstrate Customer Focus
As a Treatment Coordinator, you'll be the face of the company. Prepare to share stories that highlight your customer service skills and how you've gone above and beyond to create a positive experience for clients in the past.
â¨Ask Thoughtful Questions
At the end of the interview, donât forget to ask insightful questions about the team dynamics, training opportunities, and the company's future plans. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
