At a Glance
- Tasks: Lead and inspire clinic teams to deliver exceptional patient experiences and achieve performance goals.
- Company: Join Europe's largest digital orthodontic clinic chain, dedicated to creating confident smiles.
- Benefits: Dynamic work environment, career growth opportunities, and discounts on aligner purchases.
- Other info: Celebrate wins in a positive culture that values inclusion and diversity.
- Why this job: Make a real impact in the dental industry while working with a diverse, international team.
- Qualifications: 5+ years in a similar role, dental industry experience, and strong leadership skills.
The predicted salary is between 45000 - 55000 £ per year.
We Are Impress
We believe everyone deserves a smile that makes them happy!
We are Europe's largest fully digital orthodontic clinic chain.
We've revolutionized the invisible orthodontics industry with the best team of specialized professionals dedicated to creating smiles, using the latest technology for diagnosis, treatment, and follow-up of every case.
Founded in Barcelona in 2019, Impress offers warm, cutting-edge invisible orthodontic care.
Present in 8 countries and 140+ clinics, our goal is to improve the health and quality of life of our patients worldwide.
With our clinics growing across Spain, we're looking for a Clinic Director for our clinics in
London .
Want to join us?
Responsibilities
- Own clinic performance within your area of responsibility.
- Communicate the company vision, motivate teams, and ensure strong team performance.
- Track daily and weekly progress on the sales plan and conversion rates for sales associates and doctors.
- Take ownership of clinic budgets and targets, monitor conversions, and create and implement improvement action plans.
- Build genuine connections with our patients to keep them excited about their journey to a more confident smile.
- Ensure compliance with sales processes and proper follow-up procedures.
- Resolve escalated patient concerns or issues.
- Organize clinic teams — sales, nurses, hygienists, and doctors. Ensure staffing needs are met and create schedules.
- Participate in hiring, training, feedback, and terminations.
- Ensure compliance with healthcare regulations and protocols.
- Participate in marketing activities, influencer visits, and photo shoots. This may involve videos for social media.
- Ensure a seamless customer experience at every stage of the patient journey.
- Ensure clinics look 100% amazing and maintain the highest NPS.
Requirements
- 5+ years of experience in a similar role.
- Prior experience in the dental industry.
- Positive, curious, and enthusiastic.
- Goal-oriented and comfortable working autonomously.
- Proficient in Excel or Google Sheets.
- Experience with CRM Management is a plus.
Why choose us
• Be part of an international, multicultural team!
- Dynamic: at Impress, every day is different.
• Great career opportunities — grow your career with us!
- A dynamic and collaborative work environment.
- Discounts on aligner purchases.
• Positive culture — we celebrate every win!
At Impress, we cultivate a culture of inclusion and diversity.
We celebrate our employees' individual strengths, perspectives, and experiences, and encourage all candidates to apply regardless of race, color, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor.
Our differences make us a better team — one that makes better decisions, drives innovation, and delivers better results.
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Dental Clinics Manager | Multisite Management employer: Impress
At IMPRESS, we pride ourselves on being an excellent employer by fostering a supportive and collaborative work culture that prioritises employee growth and development. With flexible hours and access to cutting-edge technology in our modern clinics, we empower our team to deliver exceptional orthodontic care while enjoying a competitive compensation package. Join us and be part of a dynamic environment where your skills are valued and your professional journey is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Clinics Manager | Multisite Management
✨Tap into Local Dental Societies
Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!
✨Join Dental Conferences and Workshops
Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!
✨Highlight Your Specialisations
When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!
✨Check Out Our Website for Open Positions
Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!
We think you need these skills to ace Dental Clinics Manager | Multisite Management
Some tips for your application 🫡
Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.
Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for Impress.
Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join Impress. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!
Tailor your application to us:We’re all about finding the right fit here at Impress! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!
How to prepare for a job interview at Impress
✨Master the Clinical Skills Assessment
As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.
✨Know Your Tools and Technology
Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that Impress might use.
✨Highlight Patient Care Experience
In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.
✨Engage in Professional Development Discussion
Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at Impress. This demonstrates not just your skills but also your dedication to advancing in the field.
