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- Tasks: Be the face of IMPRESS, delivering world-class customer experiences and achieving sales targets.
- Company: Join the largest digital orthodontic clinic chain in Europe, revolutionising smiles.
- Benefits: Attractive compensation, discounts on treatments, and comprehensive training for growth.
- Why this job: Make a real difference by helping people smile with confidence every day.
- Qualifications: Sales experience, energetic personality, and excellent communication skills required.
- Other info: Dynamic environment with impressive career development opportunities and a culture of inclusion.
The predicted salary is between 28800 - 43200 £ per year.
We are IMPRESS. We believe everyone deserves a smile they’ll love. Join the IMPRESS Growing Team as a Treatment Coordinator and Help People Smile with Confidence!
About Us: We are IMPRESS, the largest chain of digital orthodontic clinics in Europe, revolutionising the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalisation has earned us recognition as one of the top fastest-growing HealthTech companies by Forbes. Born in Barcelona in 2019, we have expanded across 8 countries with more than 140 locations, offering leading care and state-of-the-art technology.
Why Join Us:
- Attractive Compensation Package based on experience and expectations.
- Incentive program linked to KPIs.
- Permanent Full-time contract, 40 hours per week.
- Modern, beautifully designed clinics with high-end equipment.
- Special discounts & benefits on treatments, aligners, and products.
- Comprehensive training for professional growth.
- Support team to help out with administrative procedures.
- Dynamic, unique, and fast-paced environment with impressive career development opportunities.
Responsibilities:
- Be the face of IMPRESS, deliver a world-class experience for every customer.
- Achieve KPIs and sales targets.
- Call and follow-up with customers to drive sales.
- Provide our customers with information about IMPRESS oral care products.
- Keep accurate records of customer interactions and activities for improving the patient journey.
- Help patients to finance their treatments.
- Coordinate with the booking agents and patient care for smooth appointment planning.
- Work with your team to create a positive, high-energy atmosphere.
Requirements:
- Experience in a successful sales position with B2C and F2F experience, previous experience in the dental industry will be a plus.
- Energetic, well-organised and team spirited.
- Numbers-driven for sales and improving conversion rates.
- Passionate for customer relation maintenance.
- Excellent presentational skills for treatment introduction.
- Excellent verbal and written communication skills.
Diversity and Inclusion: We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor. Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results. Join us today and make a difference, one smile at a time!
Coordinator (Flexible Full or Part Time) employer: Impress
Contact Detail:
Impress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator (Flexible Full or Part Time)
✨Tip Number 1
Get to know IMPRESS inside out! Familiarise yourself with our mission and values, and be ready to share how you can contribute to making smiles happen. This shows genuine interest and helps you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be prepared to talk about your sales experience and how it relates to the role. Highlight your achievements and how you can help us hit those KPIs. Confidence is key!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email expressing your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for joining the team.
We think you need these skills to ace Coordinator (Flexible Full or Part Time)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping people shine through! We want to see how much you care about making a difference in our customers' lives and how you can contribute to creating those smiles.
Tailor Your CV: Make sure your CV is tailored to the role of Treatment Coordinator. Highlight any relevant experience in sales or the dental industry, and don’t forget to showcase your excellent communication skills – they’re key for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Impress
✨Know Your Stuff
Before the interview, make sure you research IMPRESS and its unique approach to orthodontics. Familiarise yourself with their products and services, as well as their company culture. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Sales Skills
Since the role involves achieving KPIs and sales targets, be prepared to discuss your previous sales experiences. Use specific examples to demonstrate how you've successfully driven sales in the past, especially in B2C or F2F settings. Highlight any achievements that align with what IMPRESS is looking for.
✨Be Energetic and Personable
As the face of IMPRESS, your energy and attitude matter! Practice conveying enthusiasm and positivity during the interview. Think about how you can create a high-energy atmosphere and engage with customers effectively, as this will be key in your role as a Treatment Coordinator.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and growth opportunities at IMPRESS. This shows you're not just interested in the job, but also in how you can contribute to the company's mission of helping people smile with confidence.
