At a Glance
- Tasks: Lead a Local Investigations Team and oversee pest control and animal welfare services.
- Company: Local authority committed to community safety and environmental health.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for leadership and cross-service collaboration.
- Why this job: Shape local environmental health services and drive impactful change in your community.
- Qualifications: Experience in operational management within environmental health or public protection.
The predicted salary is between 37800 - 46200 £ per year.
A local authority is seeking an experienced Operations Manager to establish and lead a six-month Local Investigations Team pilot while providing operational oversight across pest control and animal welfare services.
The role requires a hands-on manager who can introduce clear referral, triage and prioritisation processes, improve case ownership and performance management, and ensure complex investigations are progressed effectively across multiple council services.
Key responsibilities include
- Establishing the Local Investigations Team, its operating processes and performance framework.
- Managing frontline investigations, enforcement activity, workloads and case quality.
- Improving referral routes, prioritisation, escalation and cross-service working.
- Reviewing the pest-control operating model, productivity, costs and service options.
- Supporting the development and performance of operational managers and technical officers.
- Providing effective oversight of animal-welfare licensing and enforcement activity.
- Producing clear performance reports, options appraisals and recommendations for senior management.
Applicants should have substantial operational management experience within a local-authority environmental health, public protection, regulatory services, community safety or environmental enforcement function.
Evidence of establishing or improving an investigations service, managing technical teams and introducing effective case-management and performance arrangements is essential.
Direct experience of pest control, animal welfare, service reviews, business cases or commissioning would be particularly valuable.
This is an operational delivery role requiring confident decision-making, visible leadership and the ability to work across professional and organisational boundaries
Operations Manager - Environmental Health employer: Imperium Resourcing
As a Local Authority, we pride ourselves on being an excellent employer that values the contributions of our EHC Needs Assessment Officers. Our supportive work culture fosters collaboration and professional growth, providing opportunities for continuous development in a meaningful role that directly impacts the lives of families and children. Located within a vibrant community, we offer competitive benefits and a commitment to work-life balance, ensuring our employees feel valued and empowered in their essential work.
