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For Companies At a Glance
- Tasks: Manage transport operations, handle calls, and ensure timely deliveries.
- Company: Join a leading logistics provider with a strong reputation in the industry.
- Benefits: Enjoy 25 days holiday, a company pension, and opportunities for progression.
- Why this job: Be part of a dynamic team and contribute to efficient logistics operations.
- Qualifications: Experience in transport or logistics, excellent communication, and strong IT skills required.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Imperial Recruitment are currently recruiting on behalf of a leading logistics provider for a Transport Administrator to join their well-established pallet network team based in Newton Aycliffe.
This is an excellent opportunity for someone with strong organisational skills, attention to detail, and experience in transport or logistics, to contribute to the efficient and professional running of our pallet distribution operation.
Key Responsibilities:
- Respond to and action messages in a timely manner
- Handle incoming phone calls and redirect where appropriate
- Arrange delivery of unallocated jobs
- Manage rescheduled deliveries and update the Transport Management System (TMS) accordingly
- Respond to courier requests
- Ensure timed deliveries are properly planned and achievable, monitoring to prevent failures
- Oversee scheduled collections and report any issues in good time
- Action "Held in hub" reports and manage unreceived pallet jobs
- Update daily service performance email
- Book in retail deliveries via systems
- Follow up on "On Hold" jobs – chase redeliveries, returns, or delivery extensions
- Perform pricing checks and complete relevant reports
- Provide cover within the department during holidays or sickness
What We’re Looking For:
- Proven experience in transport or logistics
- Excellent customer service and communication skills
- Strong IT skills and confidence using transport management systems
- Ability to work independently with a high level of initiative
- Highly organised, professional, and proactive
- Hours of work 8.30-5.30 Monday to Friday with flexibility to suit business needs
What’s on offer
- Opportunity for progression
- Join a well-established business in Newton Aycliffe
- 25 days holiday plus bank holidays
- Company pension
Please call imperial recruitment if youant to apply or have an informal conversation about this role
Imperial Recruitment Group is committed to being an equal opportunities employer.We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Transport Administrator employer: Imperial Workforce
Contact Detail:
Imperial Workforce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator
✨Tip Number 1
Familiarise yourself with the Transport Management System (TMS) that the company uses. If you can demonstrate your knowledge of TMS during the interview, it will show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves handling calls and responding to courier requests, being able to showcase your ability to communicate effectively and resolve issues will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've managed logistics or transport tasks in previous roles. Being able to discuss specific situations where you've demonstrated strong organisational skills will help illustrate your suitability for the position.
✨Tip Number 4
Research the company’s pallet distribution operation and understand their key challenges. This knowledge will allow you to ask insightful questions during the interview and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Transport Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in transport or logistics. Emphasise your organisational skills and any relevant IT skills, particularly with transport management systems.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Use examples from your past experiences to demonstrate how you meet their requirements.
Showcase Communication Skills: Since excellent customer service and communication skills are crucial for this role, include specific instances where you've successfully handled customer interactions or resolved issues.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Transport Administrator role.
How to prepare for a job interview at Imperial Workforce
✨Showcase Your Organisational Skills
As a Transport Administrator, strong organisational skills are crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Demonstrate Attention to Detail
Attention to detail is key in logistics. During the interview, highlight instances where your meticulous nature helped prevent errors or improved efficiency in your previous roles.
✨Familiarise Yourself with Transport Management Systems
Since the role involves using transport management systems, it’s beneficial to research and understand how these systems work. If you have experience with specific software, be ready to discuss it.
✨Prepare for Customer Service Scenarios
Excellent customer service is essential in this role. Think of examples where you handled difficult situations or provided exceptional service, and be ready to share these stories during your interview.
