Technical Support Engineer (Power Generation Industry)

Technical Support Engineer (Power Generation Industry)

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Imperial Workforce

At a Glance

  • Tasks: Provide hands-on technical support and ensure plant reliability across various sites.
  • Company: Join Sembcorp, a leader in the power generation industry with a focus on innovation.
  • Benefits: Enjoy a competitive salary, market-leading benefits, and an annual bonus.
  • Other info: Remote work opportunity with excellent career development and growth potential.
  • Why this job: Make a real impact by solving critical issues and supporting essential operations.
  • Qualifications: Technical expertise and a proactive approach to problem-solving are essential.

The predicted salary is between 40000 - 50000 £ per year.

Reporting to the Technical Support Manager

Based in: North West (Remote)

Salary: Negotiable - Whilst all salaries are graded, Sembcorp are keen to attract, retain and develop the highest calibre of colleague. The company also offers a market leading benefits package and annual bonus.

Position overview: The Technical Support Engineer provides hands-on, field-based technical support across the Flex asset fleet. The role is focused on fault response, asset recovery, winter readiness, and returning assets to service during critical periods such as TRIAD and System Peak Days (SPDs). The role also covers facilities and infrastructure repairs, control of contracts and supporting the Technical Support Manager, coordinate and execute larger Capex projects. Working under the Technical Support Manager, the role acts as a “man-on-the-job” technical resource, directly supporting Operations teams in the North West and South West regions and across the wider fleet as required. You will work across various sites to ensure plant reliability, efficiency, and compliance with industry regulations. The role involves a mix of scheduled maintenance, reactive repairs and fault-finding, requiring a proactive and hands-on approach.

Key responsibilities:

  • Report to the Technical Support Manager
  • Provide hands-on technical support
  • Focus on fault response and asset recovery
  • Ensure winter readiness
  • Return assets to service during critical periods
  • Cover facilities and infrastructure repairs
  • Control contracts
  • Support the Technical Support Manager
  • Coordinate and execute larger Capex projects
  • Support Operations teams across various sites
  • Ensure plant reliability, efficiency, and compliance
  • Mix of scheduled maintenance, reactive repairs, and fault-finding

Technical Support Engineer (Power Generation Industry) employer: Imperial Workforce

As a leading global manufacturer, we offer our Electrical Technicians in Hartlepool a dynamic work environment that prioritises safety, innovation, and professional growth. Our commitment to employee development is reflected in our comprehensive training programmes and flexible working hours, ensuring a healthy work-life balance. Join us to be part of a diverse team that values inclusivity and fosters a culture of collaboration and excellence.

Imperial Workforce

Contact Details:

Imperial Workforce Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Support Engineer (Power Generation Industry)

Tip Number 1

Network like a pro! Reach out to folks in the power generation industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Support Engineer role.

Tip Number 2

Prepare for those tricky technical questions! Brush up on your fault-finding skills and be ready to discuss real-life scenarios where you've tackled issues head-on. We want to see how you think on your feet!

Tip Number 3

Show off your hands-on experience! Whether it's through past jobs or personal projects, make sure to highlight your practical skills in maintenance and repairs. We love seeing candidates who can get their hands dirty and solve problems in the field.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals to join our team, so make sure you stand out!

We think you need these skills to ace Technical Support Engineer (Power Generation Industry)

Technical Support
Fault Response
Asset Recovery
Winter Readiness
Field-Based Technical Support
Facilities and Infrastructure Repairs
Contract Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Technical Support Engineer role. Highlight your relevant experience in fault response and asset recovery, as well as any hands-on technical support you've provided in the past. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the power generation industry and how you can contribute to our team. Be sure to mention specific projects or experiences that relate to the responsibilities outlined in the job description.

Showcase Your Problem-Solving Skills:In your application, don’t forget to showcase your problem-solving skills. We’re looking for someone who can tackle challenges head-on, so share examples of how you've successfully resolved technical issues in the past. This will help us see your proactive approach in action!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!

How to prepare for a job interview at Imperial Workforce

Know Your Technical Stuff

Make sure you brush up on your technical knowledge related to power generation and fault response. Be ready to discuss specific scenarios where you've successfully resolved issues or improved asset reliability. This shows you're not just familiar with the theory but can apply it in real-world situations.

Show Your Problem-Solving Skills

Prepare to share examples of how you've tackled complex problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your proactive approach and ability to think on your feet, which is crucial for a Technical Support Engineer.

Understand the Company Culture

Research Sembcorp and their values. Understanding their commitment to attracting and developing top talent will help you align your answers with what they’re looking for. Mentioning how you fit into their culture can set you apart from other candidates.

Ask Insightful Questions

Prepare thoughtful questions about the role, team dynamics, and upcoming projects. This not only shows your interest in the position but also gives you a chance to assess if the company is the right fit for you. It’s a two-way street, after all!