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For Companies At a Glance
- Tasks: Process orders, manage customer queries, and monitor inventory efficiently.
- Company: Join a dynamic team in Alnwick with a focus on collaboration.
- Benefits: Negotiable hourly pay, 40-hour work week, and permanent position.
- Why this job: Be the backbone of operations and enhance customer satisfaction daily.
- Qualifications: Strong organisational skills and ability to work well in a team.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
Location: Alnwick
Hourly Pay: Negotiable
Hours: 40 hours per week Monday - Friday
Type: Permanent
Role & Responsibilities
- Main Duty: Process quotations & orders the business receives through different communication platforms. This may involve entering complete order details into a computerised accounting system for easy tracking of costs and profits. This position is also responsible for getting payment information from customers to process orders. They keep a record of all transactions for proper monitoring.
- Providing Customer Service: Order processors may also help address and solve customer complaints and enquiries. They can handle simple customer queries about product information, the status of an order, or the estimated time of delivery. For other concerns, they can forward these to the correct department for proper handling.
- Monitoring Inventory: This role is also responsible for making sure there are sufficient stocks to fulfil all customer orders. They may place requests and orders for stock replenishment to suppliers or manufacturers.
- Tracking Delivery and Shipment: The role also reviews order forms to make sure they have all pertinent information. They prepare documents relevant to customer orders and apply proper labels to packages for shipping or delivery. They may also check the status of orders and maintain shipping and delivery records for accurate monitoring.
Skills
- Technical or hard skills - Refer to your ability to complete tasks using technology and software.
- Non-technical or soft skills describe your ability to work with others professionally.
- Some of the important skills for this position include: Conscientious, good team player.
Administrator... in Northumberland employer: Imperial Workforce
Contact Detail:
Imperial Workforce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator... in Northumberland
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over others.
We think you need these skills to ace Administrator... in Northumberland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Administrator role. We want to see how your past experiences can help us process orders and provide top-notch customer service.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've handled customer queries or managed inventory in the past.
Show Off Your Tech Skills: Since this role involves using technology for order processing, mention any software or systems you’re familiar with. We love candidates who can hit the ground running with our accounting systems!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Imperial Workforce
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrator. Familiarise yourself with processing quotations, handling customer queries, and monitoring inventory. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position involves addressing customer complaints and enquiries, prepare examples from your past experiences where you've successfully resolved issues or provided excellent service. This will demonstrate your ability to handle customer interactions effectively.
✨Be Tech-Savvy
Brush up on any relevant software or accounting systems that might be used in the role. If you have experience with specific tools, mention them during the interview. This shows that you’re ready to hit the ground running and can adapt to their systems quickly.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s processes or team dynamics. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you. It’s a two-way street, after all!
