Learning & Engagement Facilitator (IWM North)

IWM (Imperial War Museums) Participation team are looking for exceptional storytellers to join us as Facilitators. We help people learn more about the impact of conflict on our world, through creative activities and learning experiences across all our sites. You will deliver our programmes and provide operational support for the team. This will include an initial emphasis on school sessions and family activities, with opportunities to support community engagement, public performances and workshops, and helping with evaluation and our volunteers.

You will work with young people, families, schools, adults, and communities, supporting more people to engage with IWM. We will provide comprehensive training and post probation, will provide opportunities to visit other organisations and meet colleagues, to enhance your understanding and knowledge of IWM's subject matter and collections and develop your creative practice.

Your Duties Will Include:

• During your probation period you will focus on training to learn and deliver our schools sessions. Once training is complete there will be opportunities to support the development of our broader programmes working with our producers on both adult & youth and schools & family content.
• You will facilitate and deliver our programmes, on and off-site.
• You will be expected to work alongside our operations team to ensure correct set up for each learning session, including briefing Front of House, arranging learning spaces and liaising with participants.
• You will provide a high-quality, engaging learning experience for everyone.
• At the end of each day, you will be expected to take down all session materials, debrief the Producers and evaluate each learning session.
• You will adapt your approach for everyone you meet, including communities with experience of conflict, and work sensitively with IWM's subject matter.
• You will build relationships with our audiences, partners, and communities, helping people and organisations connect with IWM.
• You will help make sure our programmes run smoothly, working closely with other IWM teams, and ensuring audiences understand the museum and our programme.
• You will support our volunteers and freelance staff, establishing a good working relationship with them.
• You will support administration for the team and programme, including evaluation and bookings.
• You will help manage resources used by the team, including our Learning Spaces.
• You will keep up to date with learning and engagement best-practice, taking part in training, meeting colleagues at other organisations, and developing your own approach.
• You will be actively committed to health and safety and safeguarding, ensuring familiarity with all IWM's Health and Safety, and Safeguarding Policies and procedures.
• This job includes the requirement for occasional evening work, particularly with adults, young people and communities. Advance notice will always be given when this need arises.

Benefits:

• Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you'll get 30 days.
• Company Group Pension Plan: Our commitment to your financial well-being includes competitive employer contributions to your pension starting at 7% to a maximum of 12%.
• Enhanced Maternity and Paternity Benefits: Celebrate life's milestones with confidence, knowing that our policies support growing families.
• IWM4me: Tailor your benefits to your unique needs through IWM4me.
• Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites.
• Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops.
• Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows.
• In-House Training Programmes: Fuel your intellectual curiosity and professional growth through our comprehensive training initiatives.
• Employee Assistance Programme: Access confidential support for personal or work-related challenges.

IWM is committed to a policy of Equal Opportunities. We miss out when people feel IWM isn't for them, and are committed to removing and reducing barriers to make IWM open to everyone. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.