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- Tasks: Manage stock deliveries and ensure efficient distribution to museum branches.
- Company: Join the Imperial War Museum team and contribute to a historic mission.
- Benefits: Part-time role with competitive pay and a chance to work in a unique environment.
- Other info: Opportunity to learn and grow within a renowned cultural institution.
- Why this job: Be part of a team that values customer service and operational excellence.
- Qualifications: Attention to detail and strong communication skills are essential.
The predicted salary is between 8000 - 11000 £ per year.
Overview
Location: IWM Duxford
Category: Other
Salary: £9,172.80 per annum (based on a full time equivalent of £23,587)
Contract type: Contract Permanent
Hours: Part time
Telephone: na
Role
Distribution Assistant
You will be expected to work independently as well as across different teams in order to contribute to and deliver the priorities of IWM – using your knowledge, skills, talent and potential to the best of your ability.
You will focus at all times on delivering excellent customer service, ensure value for money at all times while being professional, courteous and demonstrating the behaviours and attributes expected of all IWM employees. You will also adhere to all corporate standards, and use corporate systems as directed to ensure consistency of service, brand and operational standards.
Responsibilities
- Stock Control- Goods In
- To ensure that all supplier deliveries of stock are received and processed via Goods In.
- To ensure that deliveries received match the Purchase Orders – highlighting any stock discrepancies to the supplier and DM immediately.
- To inform the DM if stock received is of poor quality or if there is a significant change to the product (e.g., colour, size, packaging etc.) from previous orders.
- When dealing with deliveries, ensure that all stock is correctly priced, bar-coded, and cross checked with the EPOS system.
- Stock Management- Goods Out
- To ensure that the picking, packing and distribution of stock to Imperial War Museum branches is completed efficiently and effectively and to the planned schedule.
- To ensure all online, mail order & trade orders are picked, packed, and dispatched to agreed service level agreements.
- Health & Safety
- To ensure that all Health & Safety regulations are always adhered to.
- To ensure that all stock you handle is stored in accordance with IWM and Health and Safety procedures.
- Communication & Relationships
- To ensure that you effectively communicate with colleagues and the DC manager feeding back relevant information.
- For a full list of duties and the person specification (which your application will be marked against) please view the Job Description on the IWM Jobs website.
National Museum Directors\’ Council, Tate Britain, Millbank, London SW1P 4RG.
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Distribution Assistant employer: IMPERIAL WAR MUSEUMS
Contact Detail:
IMPERIAL WAR MUSEUMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distribution Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at IWM. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching IWM’s values and recent projects. Show us you’re not just another candidate; demonstrate how your skills align with our mission and how you can contribute to delivering excellent customer service.
✨Tip Number 3
Practice common interview questions and tailor your answers to reflect the responsibilities of a Distribution Assistant. Think about examples from your past experiences that showcase your attention to detail and teamwork.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Distribution Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Distribution Assistant role. We want to see how you can contribute to our team at IWM, so don’t hold back on showcasing your relevant experience!
Showcase Your Customer Service Skills: Since delivering excellent customer service is key for this role, be sure to include examples of how you've provided top-notch service in previous positions. We love seeing candidates who understand the importance of being professional and courteous.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the position!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at IMPERIAL WAR MUSEUMS
✨Know Your Stock Control Basics
Familiarise yourself with stock control processes, especially how deliveries are received and processed. Be ready to discuss how you would handle discrepancies or poor-quality stock, as this shows your attention to detail and problem-solving skills.
✨Demonstrate Customer Service Skills
Since delivering excellent customer service is key for this role, think of examples from your past experiences where you went above and beyond for a customer. This will help you illustrate your commitment to service and professionalism during the interview.
✨Understand Health & Safety Regulations
Brush up on health and safety regulations relevant to stock handling and storage. Being able to talk about how you would ensure compliance in your role will show that you take safety seriously and can be trusted to follow procedures.
✨Communicate Effectively
Prepare to discuss how you would maintain effective communication with your team and management. Think of specific instances where clear communication made a difference in your work, as this aligns with the collaborative nature of the role.