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- Tasks: Deliver a top-notch customer experience in new home sales and manage the entire purchase process.
- Company: Join a leading company in the housing market with a focus on customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be the go-to person for customers and help them find their dream home.
- Qualifications: Sales or customer service experience, self-management skills, and a full driving licence.
- Other info: Dynamic role with potential for career advancement in a thriving industry.
The predicted salary is between 25000 - 30000 £ per year.
To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home. To ensure sales meet or exceed target and profit is maximised for the business.
Primary Responsibilities:
- Take ownership of the development, all aspects of presentation and the entire purchase process.
- Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
- Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
- Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
- Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
- Proactively search for target customers and create appointments. Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required.
- Undertake inspections and introduce the customer to their new home, ensure familiarisation, and ensure the aftercare of those customers at defined intervals following their move-in date.
- Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
- Follow and adhere to company procedures, standards of performance, and the business unit Sales Manual.
Experience, Qualifications, Technical Requirements:
- Sales or customer facing experience
- High levels of self-management
- Computer literacy
- Full driving license and ownership of a car
Trainee New Home Sales Consultant in West Malling employer: Imperial Search Ltd
Contact Detail:
Imperial Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee New Home Sales Consultant in West Malling
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and customer feedback. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Trainee New Home Sales Consultant role. Highlight your sales experience and how you can deliver that first-class customer experience they’re after.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Trainee New Home Sales Consultant in West Malling
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us see your enthusiasm for delivering a top-notch customer experience. Share examples of how you've gone above and beyond in previous roles to make customers feel valued and satisfied.
Highlight Relevant Experience: Make sure to showcase any sales or customer-facing experience you have. We want to know how your background aligns with the responsibilities of the Trainee New Home Sales Consultant role, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’re a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Imperial Search Ltd
✨Know Your Customer Experience
Make sure you understand what a first-class customer experience looks like. Think about how you can take ownership of the sales process and ensure that every interaction is positive. Be ready to share examples from your past experiences where you’ve gone above and beyond for customers.
✨Research the Market
Familiarise yourself with the current housing market trends, pricing, and competitors. This will not only show your enthusiasm for the role but also help you discuss how you can contribute to meeting sales targets. Bring some insights to the table during your interview!
✨Demonstrate Proactivity
Highlight your ability to proactively search for customers and follow up on leads. Prepare to discuss specific strategies you’ve used in the past to generate interest or close sales. Showing that you can take initiative will impress your interviewers.
✨Showcase Your Self-Management Skills
Since this role requires high levels of self-management, be prepared to talk about how you organise your time and tasks. Share examples of how you’ve successfully managed multiple responsibilities in previous roles, ensuring you meet deadlines and maintain quality.