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- Tasks: Deliver a top-notch customer experience in new home sales and manage the entire purchase process.
- Company: Join a leading property company focused on customer satisfaction and growth.
- Benefits: Competitive salary, training opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for career advancement in the property sector.
- Why this job: Be the go-to person for customers and help them find their dream home.
- Qualifications: Sales or customer service experience and a full driving licence.
The predicted salary is between 25000 - 30000 £ per year.
To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home. To ensure sales meet or exceed target and profit is maximised for the business.
Primary Responsibilities
- Take ownership of the development, all aspects of presentation and the entire purchase process.
- Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
- Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
- Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
- Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
- Proactively search for target customers and create appointments.
- Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required.
- Undertake inspections and introduce the customer to their new home, ensure familiarisation, and ensure the aftercare of those customers at defined intervals following their move-in date.
- Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
- Follow and adhere to company procedures, standards of performance, and the business unit Sales Manual.
Experience, Qualifications, Technical Requirements
- Sales or customer-facing experience
- High levels of self-management
- Computer literacy
- Full driving licence and ownership of a car
Trainee New Home Sales Consultant employer: Imperial Search Ltd
Contact Detail:
Imperial Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee New Home Sales Consultant
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Trainee New Home Sales Consultant role. Highlight your sales experience and how you can deliver that first-class customer experience they’re after.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Trainee New Home Sales Consultant
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us know how much you care about delivering a top-notch customer experience. Share any relevant experiences where you've gone above and beyond for customers – it’ll really make you stand out!
Be Specific About Your Sales Experience: We want to hear about your sales or customer-facing experience! Be specific about your achievements and how you’ve met or exceeded targets in the past. Numbers and examples can really help us see your potential.
Tailor Your Application to Us: Make sure to tailor your application to our company and the role. Use keywords from the job description and show us that you understand what we’re looking for in a Trainee New Home Sales Consultant. It shows you’ve done your homework!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Imperial Search Ltd
✨Know Your Product Inside Out
Before the interview, make sure you understand the new home sales process and the specific properties the company offers. Familiarise yourself with the local market trends, pricing, and what makes their homes stand out. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Trainee New Home Sales Consultant, your ability to provide a first-class customer experience is crucial. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your communication skills and how you handle difficult situations to demonstrate your suitability for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's sales targets, team dynamics, and training opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Practice Your Follow-Up Strategy
Since following up leads is a key part of the job, be ready to discuss how you would approach this in your role. Think about how you would maintain relationships with potential buyers and ensure they feel valued throughout the purchasing process. This will demonstrate your proactive attitude and commitment to customer satisfaction.