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- Tasks: Deliver a top-notch customer experience in new home sales and exceed sales targets.
- Company: Join a leading property company focused on customer satisfaction and growth.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Weekend and bank holiday work required; dynamic team environment.
- Why this job: Be the go-to person for customers and help them find their dream home.
- Qualifications: Sales experience, strong customer service skills, and a full driving licence.
The predicted salary is between 25000 - 30000 £ per year.
To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home. To ensure sales meet or exceed target and profit is maximized for the business.
Primary Responsibilities
- Take ownership of the development, all aspects of presentation and the entire purchase process.
- Become the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
- Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
- Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
- Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
- Proactively search for target customers and create appointments.
- Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required.
- Undertake inspections and introduce the customer to their new home, ensure familiarization, and ensure the after-care of those customers at defined intervals following their move-in date.
- Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
- Follow and adhere to company procedures, standards of performance, and the business unit Sales Manual.
The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
- Sales experience
- High levels of self-management
- Customer service skills & sales excellence
- Computer literacy
- Full driving license and ownership of a car
Trainee New Home Sales Advisor employer: Imperial Search Ltd
Contact Detail:
Imperial Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee New Home Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Trainee New Home Sales Advisor role. Highlight your sales experience and customer service skills, and don’t forget to share examples that demonstrate your excellence.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trainee New Home Sales Advisor
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering a top-notch customer experience. Share examples of how you've gone above and beyond for customers in the past – it’ll really make you stand out!
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the Trainee New Home Sales Advisor role. Highlight any sales experience or customer service skills that align with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points shine through. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Imperial Search Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Trainee New Home Sales Advisor inside out. Familiarise yourself with the home buying process, customer service best practices, and the importance of sales targets. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully met sales targets or provided excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to take ownership of the sales process and deliver a first-class customer experience.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s sales strategies, team dynamics, or how they measure customer satisfaction. This shows that you’re proactive and engaged, plus it gives you a better understanding of what to expect if you get the job.
✨Dress to Impress
Even though it’s a sales role, first impressions matter! Dress smartly and professionally for your interview. This not only reflects your seriousness about the position but also aligns with the company’s image as a provider of high-quality customer service.