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- Tasks: Deliver a top-notch customer experience in new home sales and manage the entire purchase process.
- Company: Join a leading company in the housing market with a focus on customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be the go-to person for customers and help them find their dream home.
- Qualifications: Sales experience, strong customer service skills, and a full driving licence.
- Other info: Weekend and bank holiday work required; great for those who thrive in dynamic environments.
The predicted salary is between 25000 - 30000 £ per year.
To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home. To ensure sales meet or exceed target and profit is maximised for the business.
Primary Responsibilities
- Take ownership of the development, all aspects of presentation and the entire purchase process.
- Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
- Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
- Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
- Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
- Proactively search for target customers and create appointments. Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required.
- Undertake inspections and introduce the customer to their new home, ensure familiarisation, and ensure the aftercare of those customers at defined intervals following their move-in date.
- Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
- Follow and adhere to company procedures, standards of performance, and the business unit Sales Manual.
The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
- Sales experience
- High levels of self-management
- Customer service skills & sales excellence
- Computer literacy
- Full driving license and ownership of a car
Trainee New Home Sales Advisor in Northampton employer: Imperial Search Ltd
Contact Detail:
Imperial Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee New Home Sales Advisor in Northampton
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and customer feedback. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Trainee New Home Sales Advisor role. Highlight your sales experience and customer service skills, and don’t forget to share examples that showcase your excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us and makes it easier for us to keep track of your application.
We think you need these skills to ace Trainee New Home Sales Advisor in Northampton
Some tips for your application 🫡
Show Your Passion for Sales: When writing your application, let us see your enthusiasm for sales! Share any relevant experiences that highlight your ability to connect with customers and close deals. We love candidates who can demonstrate their passion for helping others find their dream homes.
Tailor Your Application: Make sure to customise your application to fit the Trainee New Home Sales Advisor role. Use keywords from the job description and relate your skills and experiences directly to the responsibilities listed. This shows us you’ve done your homework and are genuinely interested in the position.
Highlight Customer Service Skills: Since this role is all about delivering a first-class customer experience, don’t forget to showcase your customer service skills. Share specific examples of how you've gone above and beyond for customers in the past. We want to know how you can make the home-buying process smooth and enjoyable!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Imperial Search Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of the new home sales process. Familiarise yourself with common customer queries and the role of mortgage brokers and solicitors. This will help you demonstrate your knowledge and show that you're ready to take ownership of the customer experience.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully met or exceeded sales targets. Be ready to discuss how you proactively searched for customers and followed up on leads. This will highlight your sales excellence and self-management skills.
✨Customer-Centric Mindset
Emphasise your commitment to providing a first-class customer experience. Think of specific instances where you've gone above and beyond for a customer. This will show that you understand the importance of customer satisfaction in the sales process.
✨Be Ready for the Weekend Grind
Since the role requires weekend and bank holiday working, be prepared to discuss your availability and willingness to work during these times. Showing that you're flexible and committed will make a positive impression on the interviewers.