At a Glance
- Tasks: Manage credit control processes and build strong relationships with customer finance teams.
- Company: Join a leading waste management company with a focus on teamwork and innovation.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Dynamic workplace with opportunities for growth and inclusivity.
- Why this job: Make a real impact in a hands-on role while developing your professional skills.
- Qualifications: Proven credit control experience and strong communication skills required.
The predicted salary is between 35000 - 40000 £ per year.
Imperial Recruitment Group are delighted to announce that we are working with a waste management company who are recruiting for a Senior Credit Controller on a permanent basis.
Salary: £35,000 - £40,000 per annum
Contract Type: Permanent
Location: Durham
Hours: Full Time, 8am-4pm or 9am-5pm, with alternate 3pm finishes on Fridays
Job Purpose
Reporting directly to the Head of Commercial, you'll manage the end-to-end credit control process, working closely with our Finance, Sales, and Service Delivery teams to keep cash flowing and customer accounts in good order. This is a hands‑on, high‑visibility role for someone who can hold their ground on outstanding debt while still building genuine, lasting relationships with customer finance teams.
Responsibilities
- Maintain, update, and issue the overdue schedule — assessing it regularly, adding notes on actions taken, and distributing it requesting Account Manager support where needed
- Chase outstanding payments, sending copy invoices and issuing legal letters where applicable
- Handle account and invoice queries from customers, investigating and resolving issues and identifying recurring themes
- Raise credit notes where appropriate, following the correct authorisation procedure and keeping records updated
- Review bank payments and statements and chase outstanding remittance advices from customers
- Log payments on the cash books and allocate cash against the correct invoices on Workday
- Maintain the stop list and distribute to wider teams, requesting Account Manager support where needed
- Credit check and authorise new accounts, allocate account numbers, and process new accounts on Waste Logics and Workday
- Monitor accounts approaching, at, or over their credit limit — reporting to the Commercial team and arranging increases or payment chasing as needed
- Monitor high‑risk accounts and issue regular statements to secure ongoing payment
- Host a weekly Credit Control meeting with commercial leaders to review overdue schedule, stop list and credit limit reports
- Run statement cycles and email customers with notification of outstanding balances and payment due dates
- Support the reconciliation of purchase orders and the processing of subcontractor invoices relating to them
- Use the CRM (HubSpot) to organise workflows and track KPIs relating to the credit function
- Support the commercial team in identifying opportunities to grow sales and live trading accounts
- Adhere to agreed KPIs for debtor days, credit notes, bad debt, and other credit control metrics
What we are looking for
- Proven credit control experience, ideally in a fast‑paced commercial environment
- Confident and forceful when chasing payment — you don't shy away from difficult conversations
- Equally skilled at building strong relationships with customer finance contacts, balancing firmness with professionalism
- Highly organised, with excellent attention to detail and a methodical approach to record‑keeping
- Comfortable working across systems (e.g. Workday, IMS and Waste Logics) and collaborating with Finance, Sales, and Service Delivery teams
- A clear communicator, able to escalate and report issues effectively to the Head of Commercial and wider team
Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Senior Credit Controller in North East employer: Imperial Recruitment Group
As a leading large manufacturer in Runcorn, we pride ourselves on fostering a supportive and dynamic work environment where HR Advisors can thrive. Our flexible working hours and commitment to employee development ensure that you will have the opportunity to grow your skills while contributing to meaningful HR initiatives. Join us to be part of a collaborative culture that values your expertise and encourages positive employee relations.
Contact Details:
Imperial Recruitment Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Credit Controller in North East
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Imperial Recruitment Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Credit Controller in North East
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Imperial Recruitment Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Imperial Recruitment Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Imperial Recruitment Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Imperial Recruitment Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Imperial Recruitment Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Imperial Recruitment Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
