Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Process orders, manage inventory, and provide top-notch customer service.
- Company: Join a diverse team at Imperial Recruitment Group in Alnwick.
- Benefits: Negotiable pay, 40-hour work week, and a supportive work environment.
- Why this job: Be part of a dynamic team and enhance your organisational and communication skills.
- Qualifications: Experience in sales order processing and customer service is a plus.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 13 - 16 £ per hour.
Location: Alnwick
Hourly Pay: Negotiable
Hours: 40 hours per week - Monday - Friday
Type: Permanent
Role & Responsibilities
- Main Duty: Process quotations & orders the business receives through different communication platforms. This may involve entering complete order details into a computerised accounting system for easy tracking of costs and profits. This position is also responsible for getting payment information from customers to process orders. They keep a record of all transactions for proper monitoring.
- Providing Customer Service: Order processors may also help address and solve customer complaints and enquiries. They can handle simple customer queries about product information, the status of an order, or the estimated time of delivery. For other concerns, they can forward these to the correct department for proper handling.
- Monitoring Inventory: This role is also responsible for making sure there are sufficient stocks to fulfil all customer orders. They may place requests and orders for stock replenishment to suppliers or manufacturers.
- Tracking Delivery and Shipment: The role also reviews order forms to make sure they have all pertinent information. They prepare documents relevant to customer orders and apply proper labels to packages for shipping or delivery. They may also check the status of orders and maintain shipping and delivery records for accurate monitoring.
Skills
- Conscientious, good team player, enthusiastic, organised, efficient, accurate, passionate.
- Computer Literate.
- Confident communicator, including verbal, written and telephone communication.
- Attention to detail - Gathering correct information is essential to your position. Your tasks may involve encoding correct customer details and inputting accurate payment information.
- Teamworking - It’s important to know how to prioritise tasks and organise their workday, enabling them to accomplish their duties on time.
- Communication - This role interacts with customers, colleagues, suppliers, or manufacturers daily, therefore possessing excellent communication skills can help the role holder convey the information they’re requiring.
- Multitasking - You may be responsible for many tasks within the team. Your organisational skills and ability to multitask can help you complete all your duties accurately and on time.
Desirable Experience
Ideally one to two years of experience in sales order processing, and also any customer service-related skills would be advantageous.
Please get in touch with Imperial Recruitment Group for more information.
Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Administrator in Alnwick employer: Imperial Recruitment Group
Contact Detail:
Imperial Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Alnwick
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable we are with our responses, the more confident we'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure we look professional and appropriate for the role. First impressions matter, and showing up well-dressed can give us an edge over other candidates.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way in keeping us fresh in the interviewer's mind. Plus, it shows our enthusiasm for the position!
We think you need these skills to ace Administrator in Alnwick
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the Administrator role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, be sure to proofread your application. A well-organised and error-free submission will demonstrate your ability to manage tasks accurately, just like you would in the job.
Highlight Your Communication Skills: As an Administrator, you'll be interacting with customers and colleagues regularly. Use your application to showcase your communication skills, whether it's through clear writing or examples of past interactions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Imperial Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administrator inside out. Familiarise yourself with the key responsibilities like processing orders, handling customer queries, and monitoring inventory. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves a lot of communication, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or colleagues in the past. This will demonstrate your ability to convey information and build rapport, which is crucial for the job.
✨Highlight Your Attention to Detail
Be ready to discuss how you ensure accuracy in your work. You might want to share specific instances where your attention to detail made a difference, like catching an error in an order or ensuring all customer information was correct. This will show that you take pride in your work and understand the importance of precision.
✨Demonstrate Your Organisational Skills
Think about how you manage multiple tasks and prioritise your workload. During the interview, share strategies you use to stay organised, especially when dealing with orders and customer inquiries. This will reassure them that you can handle the fast-paced environment of an Administrator.
