At a Glance
- Tasks: Welcome guests, serve food and drinks, and maintain a smooth dining experience.
- Company: Exciting new hotel, The Imperial, in the heart of Bloomsbury, London.
- Benefits: 28 days holiday, training programmes, discounts, and well-being support.
- Other info: Opportunities for growth in a dynamic and supportive environment.
- Why this job: Join a vibrant team and create memorable moments for guests.
- Qualifications: Some hospitality experience and strong communication skills.
The predicted salary is between 12 - 15 € per hour.
About Us
This summer, we open the doors to our fully re‑imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, and a workout studio, Arcus is the new destination rooftop bar – this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role
We’re looking for warm, energetic waiters to support seamless service in our rooftop restaurant. You’ll help deliver an elevated yet relaxed guest experience, ensuring dishes and drinks arrive promptly and the dining space runs smoothly.
What You’ll Be Doing
- Welcome guests with warmth and professionalism, helping set the tone for a relaxed, memorable experience.
- Run dishes and drinks, ensuring accurate presentation and timely delivery.
- Prepare the dining room before service and keep service stations immaculate throughout the shift.
- Clear and reset tables efficiently to maintain flow during busy periods.
- Support the restaurant and bar teams with smooth coordination and communication.
- Assist senior waiters by anticipating service needs.
- Uphold health, safety and hygiene standards at all times.
Who You Are
- Some hospitality or guest‑facing experience, ideally in restaurants or bars.
- Strong communication skills and CEFR B2 English level.
- Calm, organised and proactive during busy service.
- Bonus: familiarity with premium dining, contemporary food trends or POS systems.
What’s In It for You
- 28 days holiday, rising to 33 with length of service (including bank holidays).
- Access to ILH Training Academy programmes, apprenticeships and supported study.
- Holiday Purchase Scheme.
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning.
- Interest‑free Season Ticket Loan.
- Workplace Pension.
- Team Member flat rate and 50% friends and family hotel discount.
- 50% discount across ILHF & Boutlets.
- Discounted drinks at Blooms Café.
- Employee‑funded Health Cash Plan.
- Local Bloomsbury discounts.
- Early Pay access.
- Shopping discounts with selected retailers.
- Salary sacrifice schemes including nursery care, cycle to work, and technology.
- Access to mental health first‑aiders, well‑being support and the Employee Assistance Programme.
Ready to Start Your Service Journey?
If you’re eager to grow within hospitality and enjoy creating memorable guest moments, we’d love to hear from you!
Waiter / Waitress employer: Imperial London Hotels
At Arcus, located in the vibrant heart of Bloomsbury, London, we pride ourselves on fostering a warm and energetic work environment that prioritises employee growth and well-being. With comprehensive benefits including extensive holiday allowances, training opportunities through the ILH Training Academy, and a supportive culture that values teamwork and communication, we are committed to creating a rewarding experience for our staff as they embark on their hospitality journey with us.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Get to know the venue! Before your interview, pop by Arcus at The Imperial and soak in the atmosphere. Familiarising yourself with the space will help you speak confidently about how you can contribute to the team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for a waiter or waitress, try role-playing with a friend. This will help you feel more comfortable when welcoming guests and ensuring smooth service.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share specific examples of how you've created memorable experiences for guests in the past. This will demonstrate your enthusiasm and fit for the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to stand out from the crowd.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and your passion for creating memorable guest experiences.
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or guest-facing roles. We’re looking for warm and energetic individuals, so share specific examples of how you've delivered great service in the past!
Keep It Professional Yet Friendly:While we love a friendly tone, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes. A polished application shows us you care about the details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Imperial. Don’t miss out!
How to prepare for a job interview at Imperial London Hotels
✨Know the Venue
Before your interview, take some time to research The Imperial and its new rooftop bar, Arcus. Familiarise yourself with their dining concept, menu offerings, and overall vibe. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Hospitality Skills
Be ready to discuss your previous experience in hospitality. Think of specific examples where you provided excellent service or handled challenging situations. Highlight your communication skills and how you can contribute to creating a warm and memorable guest experience.
✨Demonstrate Team Spirit
Since teamwork is crucial in a busy restaurant environment, prepare to talk about how you work well with others. Share instances where you supported colleagues or coordinated effectively during peak times. This will illustrate your proactive nature and ability to maintain smooth service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role or the restaurant. Inquire about training opportunities or how they uphold health and safety standards. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
