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- Tasks: Ensure guest safety and smooth operations in a vibrant hotel environment.
- Company: Exciting new hotel opening in Bloomsbury, London.
- Benefits: 28 days holiday, rising to 33, plus competitive pay.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Join a dynamic team and enhance guest experiences in a stylish setting.
- Qualifications: Experience in security, calm under pressure, SIA Door Supervisor Licence required.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for a calm, confident and service‑led Security Team Member to help create a safe, welcoming and smoothly run guest environment, with a strong focus on our vibrant rooftop bar.
You’ll balance visible reassurance with discreet professionalism, supporting great guest flow, responsible service and positive experiences at every touchpoint.
What You’ll Be Doing
- Maintain a calm, reassuring and professional presence across our guest‑facing areas
- Manage rooftop bar access, queues and guest flow, ensuring capacity limits are respected
- Support responsible alcohol service and welfare monitoring, escalating concerns to management when appropriate
- Respond promptly to incidents, guest concerns, lost property and welfare situations with empathy and sound judgement
- Carry out patrols, CCTV monitoring and security checks in line with established procedures
- Support crowd management during busy periods, events and group arrivals
- Work closely with duty management, bar teams and other departments to ensure seamless coordination
- Follow licensing objectives, risk assessments and life‑safety procedures at all times
- Communicate clearly with emergency services or local authorities when required
- Complete incident reports, shift handovers and daily updates accurately
- Represent the security team with a service‑focused mindset that enhances the overall guest experience
Who You Are
- Experienced in a security role, ideally within a hotel, hospitality or guest‑facing environment
- Calm, approachable and confident, even in high‑pressure situations
- Strong interpersonal and communication skills
- Comfortable managing high‑volume environments such as rooftop bars or busy F&B venues
- A natural team player who values professionalism and collaboration
- SIA Door Supervisor Licence (essential)
- First Aid certificate (advantageous)
- Fluent in spoken English; additional languages are welcomed
What’s In It for You
28 days holiday, rising to 33 with length of service.
Security officer employer: Imperial London Hotels
Contact Detail:
Imperial London Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security officer
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality or security. They might know about openings at The Imperial or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into The Imperial and ask to speak with someone from the security team. A friendly face can make a lasting impression and show your enthusiasm.
✨Tip Number 3
Prepare for the interview by practising common questions related to security roles. Think about scenarios where you've had to manage guest flow or handle incidents calmly – these stories will showcase your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at The Imperial.
We think you need these skills to ace Security officer
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your experiences align with our vibrant hotel environment.
Tailor Your Application: Make sure to tailor your application specifically for the Security Team Member role. Highlight your relevant experience in security, especially in hospitality settings, and how you can contribute to creating a safe and welcoming atmosphere at The Imperial.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us quickly understand your qualifications and why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at The Imperial!
How to prepare for a job interview at Imperial London Hotels
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Security Team Member at The Imperial. Familiarise yourself with their focus on guest safety and service, especially in high-pressure environments like the rooftop bar.
✨Showcase Your Calmness
During the interview, demonstrate your ability to remain calm and composed under pressure. Share specific examples from your past experiences where you successfully managed challenging situations, highlighting your strong interpersonal skills.
✨Emphasise Teamwork
The role requires collaboration with various departments. Be prepared to discuss how you've worked effectively in teams before. Mention any experiences where you supported colleagues or contributed to a positive guest experience.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your judgement and decision-making skills. Think about potential incidents you might face in a hotel setting and how you would handle them, ensuring you align your answers with the hotel's values of safety and service.