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- Tasks: Lead security at a new rooftop bar, ensuring safety and guest care.
- Company: Join a family-run hotel with a rich 187-year legacy in London hospitality.
- Benefits: Enjoy 28 days holiday, training opportunities, and discounts across our outlets.
- Why this job: Be part of a modern, welcoming environment and shape guest experiences.
- Qualifications: Experience in hotel security and strong communication skills required.
- Other info: Dynamic role with opportunities for personal growth and team support.
The predicted salary is between 30000 - 40000 £ per year.
Role: Security Lead – ‘Project A’ (New Opening Hotel)
Hours: Full-time
Location: The Imperial, Bloomsbury, London
About Us
‘Project A’ is the new destination rooftop bar at The Imperial, Bloomsbury opening Summer 2026. Part of the Imperial London Hotels family, we are a seventh‑generation, family‑run business with a 187‑year legacy and a renewed vision for modern, authentic London hospitality.
About The Role
As Security Lead, you will create an environment at The Imperial's new rooftop bar that feels effortlessly safe, calm and discreet. You’ll lead all safety, security and emergency readiness across the hotel, shaping an atmosphere where guests feel cared for and the team feels protected. Your approach is modern, quietly confident and service‑driven: visible when needed, invisible when appropriate. You’ll coach a vigilant, guest‑aware security team, champion security risk management, and work closely with Guest Experience, Housekeeping, Engineering and F&B to support smooth, secure operations during working hours.
What You’ll Be Doing
- Maintain a reassuring presence across the hotel, balancing visibility with discretion
- Support a warm, welcoming atmosphere by engaging guests professionally when assistance is needed
- Respond to incidents, lost property, welfare concerns and sensitive situations with empathy and sound judgement
- Lead daily patrols, CCTV monitoring, perimeter checks and incident reviews
- Maintain a secure environment across guest areas, back‑of‑house, entrances, loading bay and deliveries
- Manage crowd flow during peak times, events, VIP visits and external disruptions
- Support responsible alcohol‑related safety management, including welfare oversight and refusal‑of‑entry/service protocols
- Ensure compliance with legislation, licensing objectives, risk assessments and life‑safety systems
- Liaise with police, fire brigade and local authorities when required
- Recruit, train and mentor a confident security team with strong guest‑awareness skills
- Set clear expectations on professionalism, communication and conduct
- Deliver scenario‑based training in evacuations, conflict management and first response
- Foster an inclusive, calm and supportive team culture
- Produce accurate team briefings and shift reports
- Lead by example, setting a calm, confident and service‑focused standard that inspires your team to deliver consistently high levels of safety and guest care
Who You Are
- Experienced in hotel security or security management, ideally in premium or high‑volume environments
- Strong working knowledge of UK security legislation, emergency procedures and risk management
- Skilled in CCTV, access control and incident reporting systems
- Calm, clear communicator with excellent judgement
- Organised, proactive and comfortable leading in fast‑moving situations
- SIA Door Supervisor Licence is essential; First Aid, Fire Marshal or ACT training are desirable
What’s In It for You
- 28 days holiday (rising to 33 with length of service)
- Access to the ILH Training Academy, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team member and family hotel discounts
- 50% off F&B across ILH outlets
- Wellbeing support, mental‑health first aiders and our Employee Assistance Programme
- Local Bloomsbury discounts
- Shopping and lifestyle savings
- Salary sacrifice schemes (cycle to work, nursery care, tech)
- Early Pay access
Ready to Help Shape the Future of Imperial? If you’re passionate about creating a safe, welcoming and modern environment at our newly transformed flagship hotel, we’d love to hear from you.
Security Lead - The Imperial Hotel / New Opening employer: Imperial London Hotels
Contact Detail:
Imperial London Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Lead - The Imperial Hotel / New Opening
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality and security sectors. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing The Imperial, pop by and introduce yourself. A friendly chat with the team can leave a lasting impression and show your genuine interest in the role. Plus, it’s a great way to get a feel for the atmosphere.
✨Tip Number 3
Prepare for interviews by practising common questions related to security management and guest experience. Think about scenarios where you’ve demonstrated calmness under pressure or handled sensitive situations. We want to see how you’d fit into our service-driven culture!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Security Lead - The Imperial Hotel / New Opening
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for creating a safe and welcoming environment shine through. We want to see that you’re genuinely excited about the role and the opportunity to be part of ‘Project A’ at The Imperial.
Tailor Your Experience: Make sure to highlight your relevant experience in hotel security or management. We’re looking for someone who understands the ins and outs of security in premium environments, so don’t hold back on showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications are easy to spot. Remember, we’re busy too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Imperial.
How to prepare for a job interview at Imperial London Hotels
✨Know Your Security Stuff
Make sure you brush up on UK security legislation and emergency procedures before the interview. Being able to discuss specific scenarios where you've successfully managed security risks will show that you're not just knowledgeable but also experienced.
✨Showcase Your Leadership Skills
As a Security Lead, you'll be expected to mentor and lead a team. Prepare examples of how you've trained or coached others in the past, especially in high-pressure situations. This will demonstrate your ability to inspire confidence and maintain a calm atmosphere.
✨Engage with Empathy
The role requires a balance of visibility and discretion. Think of examples where you've handled sensitive situations with empathy and sound judgement. This will highlight your guest-focused approach and ability to create a welcoming environment.
✨Practice Scenario-Based Responses
Expect scenario-based questions during the interview. Prepare by thinking through how you would respond to incidents like crowd management during peak times or dealing with welfare concerns. This will show that you're proactive and ready for anything that comes your way.