Reception Supervisor - President Hotel - Bloomsbury, London

Reception Supervisor - President Hotel - Bloomsbury, London

Full-Time 32450 - 32450 £ / year (est.) No working from home possible
Imperial London Hotels

At a Glance

  • Tasks: Lead the front office team and ensure a seamless guest experience.
  • Company: Join the Imperial London Hotels Group, a family-run business with rich history.
  • Benefits: Enjoy a competitive salary, benefits, and a vibrant work environment.
  • Other info: Exciting opportunities for growth in a lively hotel atmosphere.
  • Why this job: Be part of a dynamic team in the heart of London, creating memorable experiences.
  • Qualifications: Previous experience in hospitality and strong leadership skills.

The predicted salary is between 32450 - 32450 £ per year.

Imperial London Hotels Group based at President Hotel

40 hours a week (5 days out of 7 days weekly rota)

£32,450.00 + Benefits

We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We're rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team.

We are now recruiting a Reception Supervisor at our President Hotel, nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury. The President Hotel offers an exciting workplace in the very center of London. With 523 rooms, a lively on-site restaurant and bar, and the unforgettable Faulty Towers Dining Experience, it's a hub of energy, entertainment, and charm.

As a Reception Supervisor, you will be responsible for supporting in overseeing the front office operations, ensuring smooth check-in/out processes, and managing guest enquiries.

Reception Supervisor - President Hotel - Bloomsbury, London employer: Imperial London Hotels

Imperial London Hotels Group is an exceptional employer, offering a vibrant work culture in the heart of Bloomsbury, London. With a commitment to employee growth and a family-run ethos, we provide our team with unique opportunities to thrive in the hospitality industry while delivering authentic experiences to our guests. Join us at the President Hotel, where your contributions are valued, and every day brings new excitement in a dynamic environment.

Imperial London Hotels

Contact Details:

Imperial London Hotels Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Reception Supervisor - President Hotel - Bloomsbury, London

Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Imperial London Hotels. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their family.

Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and skills confidently, especially when discussing your ability to manage guest enquiries and oversee front office operations.

Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview at the President Hotel. It shows that you respect the role and the company.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!

We think you need these skills to ace Reception Supervisor - President Hotel - Bloomsbury, London

Customer Service Skills
Front Office Operations Management
Check-in/Check-out Procedures
Guest Enquiry Management
Team Leadership
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.

Tailor Your Application:Make sure to tailor your application specifically for the Reception Supervisor role at the President Hotel. Highlight your relevant experience and skills that align with our mission of providing authentic London experiences.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you the perfect fit for our team.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our family-run company!

How to prepare for a job interview at Imperial London Hotels

Know the Hotel Inside Out

Before your interview, take some time to research the President Hotel and its unique offerings. Familiarise yourself with the hotel's history, its location in Bloomsbury, and the services it provides, like the Faulty Towers Dining Experience. This knowledge will show your genuine interest and help you connect with the interviewers.

Showcase Your Customer Service Skills

As a Reception Supervisor, you'll be at the forefront of guest interactions. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your ability to handle enquiries and resolve issues will demonstrate that you're the right fit for their team.

Dress the Part

First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the industry standards and shows that you take the opportunity seriously.

Prepare Questions to Ask

Interviews are a two-way street. Prepare thoughtful questions about the hotel’s culture, team dynamics, and what success looks like in the Reception Supervisor role. This not only shows your enthusiasm but also helps you gauge if the hotel is the right fit for you.