At a Glance
- Tasks: Lead night operations, ensuring guest satisfaction and safety at the President Hotel.
- Company: Join a family-run hotel group with over 185 years of history in Bloomsbury.
- Benefits: Enjoy 28 days holiday, free meals, training opportunities, and generous discounts.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be a key player in creating memorable experiences for guests in the heart of London.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 30000 - 32450 £ per year.
Night Manager - President Hotel - Bloomsbury, London Night Manager Imperial London Hotel Group based at President Hotel 44 hours (4 Night On, 4 Nights Off) 36,233.00 GBP + Benefits We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history.
We're rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury.
Our purpose is to provide authentic London experiences and memorable stays to all our guests.
And we believe that starts with the right team.
We are now recruiting for a Night Manager based at our President Hotel Based in Bloomsbury, you'll be in the heart of London, with 523 rooms the President Hotel is a special place to be, offering an on-site restaurant bar and resident theatre show, The Faulty Towers Dining Experience.
Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest journey from check in to check out.
Deputising for the Front Office Manager you will be a role model for the team, leading by example to create a memorable guest experience for each guest, and address any shortfalls in service quality and operating standards.
Key Duties will include the following: Oversee and direct all hotel operations during the night shift to ensure guest satisfaction and safety.
Conduct regular team meetings with Supervisors and Staff Members to discuss agreed areas of operational focus including security, service quality, KPIs, targets, guest feedback and manage matters arising from meetings, including action plans.
Overall responsibility for the emergency procedures during the night shift, including, but not limited to the safe evacuation in cases of emergency.
What we'd like from you Previous operational experience as a Night Manager or an experienced Assistant Front Office Manager/Duty Manager.
Passion for hospitality - you are all about creating memorable experiences for others no matter what time of day.
With your excellent organisation skills, you'll be able to multi-task and also adapt to changing priorities.
You will be a natural leader with great communication skills and you know how to get the best out of their team and help them reach both personal and business goals.
A positive can-do attitude, you are calm under pressure, able to work both independently and as part of a team.
Previous knowledge of Opera is desirable.
What's In It for
You: 28 days holiday, rising to 33 with length of service (including bank holidays).
Free meals on duty Access to ILH Training Academy programmes, apprenticeships and supported study Holiday Purchase Scheme Complimentary uniform dry cleaning, plus discounted personal dry cleaning Interest free Season Ticket Loan Workplace Pension Team member flat rate and 50% friends and family hotel discount 50% discount across ILH F
Night Manager - President Hotel - Bloomsbury, London employer: Imperial London Hotels
Imperial London Hotels is an exceptional employer, offering a warm and inclusive work culture that prioritises employee wellbeing and growth. With a rich 187-year legacy, we provide extensive benefits including generous holiday allowances, training opportunities through our ILH Training Academy, and discounts across our venues, all set in the vibrant heart of Bloomsbury, London. Join us at The Imperial, where your contributions will be valued, and you will play a key role in creating memorable experiences for our guests.
